Vacant job

Shape the future of mobility with Hedin Automotive

As one of Europe's leading players in the mobility industry, we often say that we have something for everyone. But there is really only one thing that matters: we have something for you.

Now you have the opportunity to become part of our team as a Customer Receptionist at our facility in Helsingborg. With our breadth of expertise, experience, and market-leading position, we offer you something more. More challenges. More responsibility. More security. More collaboration. More development. More opportunities. More joy. More for you, simply put.

Job Responsibilities

As a customer receptionist, you will plan and distribute the daily work for the workshop, as well as follow up that completed work meets timeframes and quality standards – from booking work, preparations, and receiving customers and vehicles. The role includes optimizing the workshop's operations and productivity.

The responsibilities include receiving the workshop's customers both through customer visits and by phone, and preparing cost estimates for ordered repairs and service work.

• Contribute to a creative and positive work environment characterized by mutual respect and helpfulness among colleagues.
• Follow up to ensure that efficiency, profitability, and quality are achieved at all levels, from first contact with the customer to final delivery.
• Explain different choices of measures and present different alternatives based on the customer's needs.

Key Competencies/Skills:

• Upper secondary education.
• A few years of experience in service-oriented tasks, where you have demonstrated good social skills and delivery towards the customer.
• Good computer and phone skills.
• Category B driver's license (manual transmission).
• Good sense of service and an attitude focused on finding the best solutions for your customers.
• Goal- and result-oriented with high drive.

Why work with us?

As an employer, we are good at leveraging driven and engaged employees. Here, there are many career paths to choose from – our attitude is that individuals with the right potential should be able to grow with us. As you grow as an employee, we grow as a company.

We are responsible and ensure fair and decent employment conditions. All operations are covered by collective agreements. We value our employees and see a long-term and sustainable working life as a strong competitive advantage.

We offer a wide range of benefits such as advance vacation, extra parental pay, and a generous wellness allowance to care for our employees' health. Read more on our website www.hedinautomotive.se (http://www.hedinautomotive.se).