Vacant job

Are you interested in advanced data management and customer journeys within large, complex systems? If you also have experience with Adobe Experience Platform and Adobe Customer Journey Analytics, this could be the role for you. On behalf of our client, we are now looking for a new colleague to join a small but central team within digital experience. The team works to enable data-driven customer experiences in global digital interfaces. Here, you will have the opportunity to work closely with both technology and business in an environment where your contribution truly makes a difference.

You will join the team responsible for all aspects of digital customer interfaces, such as customer portals, spare parts flows, and other digital services directed at the end customer. The team you will become part of is called Data Analytics and is responsible for enabling data-driven customer experiences by collecting, processing, and analyzing customer data from multiple digital touchpoints. Together, you will manage over 50 stakeholders within the organization, making the role both broad and business-oriented, working at the intersection of technology, data, and business.

The team primarily works with Adobe Experience Platform (AEP) and Adobe Customer Journey Analytics (CJA). You will work end-to-end with customer data, from data collection and data modeling in AEP to analysis, segmentation, dashboards, and visualization in CJA. You will also work closely with developers and other technical teams to ensure correct data collection in various digital applications and to guarantee data quality in flows and integrations. As this is a critical segment, you will operate in an environment where you are expected to be self-reliant, take initiative, and quickly grasp complex systems and customer journeys across multiple platforms.

• A post-secondary education in data technology, computer science, systems science, or a similar IT-related field.
• At least 6 months of experience working with Adobe Experience Platform (AEP) and Adobe Customer Journey Analytics (CJA).
• Experience working with segments, data models, and analysis flows in a modern analytics platform.
• Understanding of how customer data is collected and used across multiple digital channels.
• Fluent written and spoken English, as the language is used in daily work.

Not required, but advantageous if you:

• Have experience with JavaScript and/or SQL in analytics/tagging contexts.
• Have experience with Google Analytics or Google Cloud Platform.
• Have experience with Adobe Marketing Cloud or other enterprise analytics platforms.
• Have experience working in complex IT environments with many system integrations.
• Speak and write fluent Swedish and English.

You do not need to be a senior expert, but you must have practical experience in the platform and understand how AEP and CJA are used in real-world customer and data environments. To thrive in this role, we see that you are self-reliant, curious, and solution-oriented. You thrive in a small and dynamic organization where you take significant responsibility and work closely with both technology and business. You are communicative and find it easy to collaborate with both technical teams and business stakeholders.

This is a consultancy assignment, meaning you will initially be employed by Friday. The ambition from both our side and our client's side is that you will subsequently be hired directly by the client.

• Scope: Full-time.
• Start: Immediately / as agreed.
• Location: Gothenburg.
• Salary: Market-competitive monthly salary.
• Contact person: Hanna Lejon.

Remember to apply quickly as we conduct ongoing candidate selection, and the advertisement may close before the position is filled if we move to the selection and interview phase. We do not accept applications via email.

At Friday, we are passionate about giving you, as a tech talent, a great start to your career. By listening to what drives you, we match you with companies and opportunities that make you look forward to going to work.

We value ambition and potential highly and work actively for prejudice-free recruitment, where everyone is given the same chance to succeed.

We are located in Stockholm, Gothenburg, Malmö, Linköping, and Örebro. Every year, we conduct over 5,000 career meetings and match candidates with everything from global companies to innovative startups.