Vacant job

Do you want to work in a varied role where you combine customer contact with administration and problem-solving? As a Customer Service Administrator at Anticimex, you will have a central role in handling consumer contracts and cases, contributing daily to a smooth and professional customer experience.

Anticimex is a values-driven company that has been helping people create safer, healthier, and more sustainable environments since 1934. Through curiosity, care, and development, we build long-term relationships with our customers.

What we offer you:

• An stimulating work environment focused on community, learning, and development

• Comprehensive onboarding with training in customer dialogue and system support

• Continuous development via Workz Academy

• Close collaboration with experienced colleagues and leaders, with continuous coaching

• Wellness benefits and collective agreement

About the role

As a Customer Service Administrator, you are responsible for incoming customer cases via phone and email, with a focus on the company's consumer contracts. The work covers the entire contract process from registration, invoicing to changes and cancellations. A large part of the role involves switching between customer dialogue and administrative tasks, where you handle multiple cases in parallel and prioritize based on inflow.

We are looking for you

You thrive in a role with a high pace and varied tasks. You have good system proficiency and feel comfortable working in multiple systems simultaneously. You are communicative, detail-oriented, and have the ability to create structure in your work even when the pace is high. As a person, you are curious, responsible, and proactive, with a solution-oriented approach and a desire to develop in your role.

Experience in administrative work or customer service is meritorious, as is familiarity with business systems, especially IFS, and Office 365.

Practical information

• Location: Stockholm
• Start date: According to agreement
• Working hours: Full-time, Monday - Friday 07:15-16:00
• Duration: Fixed-term employment until 31/12/2026 via Workz, with good prospects for continuation and further employment. The position requires that you can work during weeks 28–31.
• Salary: According to collective agreement
• Contact: [email protected]

Application

We value your competence and willingness to develop, rather than just looking at your CV. As a first step, a matching test is sent to your email directly after application. The test takes a maximum of 15 minutes to complete.

Good luck, and we look forward to your application!