Vacant job

Do you want to lead sales, develop employees, and create an inspiring store environment? Do you thrive in a role that combines operations, customer service, and leadership? Coop Väst is now looking for an engaged and business-driven Operations Manager Online.

As an Operations Manager Online, you are responsible for sales within a delegated area of responsibility in the store. In this case, Online. You work both operationally and coachingly, leading daily sales activities, driving sales, ensuring routines, and making sure the store presents an attractive image every day.

Who are you?

We are looking for you who are a coaching and business-minded leader with a methodical approach and a strong customer focus. You are resilient, communicative, and clearly results- and performance-oriented. With self-motivation and the ability to create energy around you, you take responsibility, develop others, and actively contribute to the store's success. The work is physical and involves heavy lifting, which you see as a natural part of daily life in a grocery store.

Through smart task distribution and clear communication, you ensure that everyone knows what needs to be done and feels motivated to do it well. You welcome new employees with a secure and inspiring introduction, and you create a daily routine where development, engagement, and job satisfaction go hand in hand. With you at the helm, the team becomes not just efficient – but cohesive, proud, and ready to deliver top service every day.

As the role model you are, you demonstrate Coop's values in everything you do. You take responsibility, stand up for quality, and ensure that laws, agreements, and guidelines are always followed – in a secure and professional manner.

Your main areas of responsibility

• Lead the daily work in your area of responsibility (and the entire store if necessary)
• Ensure efficient work with the Online operations

But it may also include:

• Create an inspiring, sales-driven, and well-organized store environment.
• Ensure efficient operations through staffing, supply, price maintenance, and order.
• Optimize margins through smart product placement on islands and endcaps.
• Provide a top-class customer experience according to Coop's guidelines.
• Professional handling of complaints and claims.
• Perform cash register duties if necessary.
• Follow up on sales, budget, margins, and key figures.
• Drive measures and initiatives that strengthen profitability and reduce waste.
• Be responsible for supplier invoices and work according to the routines in Coop's Operations Manual.
• Ensure that "clean and tidy" routines are followed and be responsible for the maintenance of machines and equipment.
• Contribute to the compliance of Coop's sustainability policy and participate in quality and safety work related to SAM, Coop Self-Control, and other quality systems.

In addition to the duties of an Operations Manager Online, other tasks may occur as needed.

Why Coop?

Here, you become part of a business passionate about food, sustainability, and satisfied customers. We offer a secure workplace, good camaraderie, and opportunities for development within the grocery retail industry.

The position is a permanent position of 35 hours/week with immediate start or as agreed. Working hours vary and are scheduled during day and evening times as well as weekends. We apply a probationary period. Recruitment is ongoing, and the position may be filled before the application deadline.

Experience and Competence

• Good Swedish language skills in speech and writing are required.
• High school education (required).
• Experience in retail sales.
• Punctuality.
• Documented good sales results (meritorious).
• Experience in leadership or workforce management (meritorious).

Want to know more? Regarding the position, contact Rolf Petri via email: [email protected]

We value the qualities that an even age and gender distribution, as well as ethnic and cultural diversity, bring to the business.

Apply now with your application, including a cover letter and CV as soon as possible. Apply via Coop.se

Coop is one of Sweden's largest employers with many challenging jobs. We are on an exciting journey of change to meet tomorrow's food customers just as well and naturally in our physical stores as on Coop.se.

The ongoing change involves many challenges, but also opportunities. And you are never alone. If there is anything we are particularly proud of, it is our employees. By successfully recruiting many competent employees, we work together towards the future.

The new Coop should stand for attractive store experiences with affordable food, strong own brands, a unique membership program, and clear leadership in ecology, health, and sustainability. In short: We want to be the good force in Swedish grocery retail.

With approximately 650 stores in Sweden and 3.4 million members, Coop is Sweden's only member-owned food chain.

We value the qualities that an even age and gender distribution, as well as ethnic and cultural diversity, bring to the business.