Vacant job

Do you want to make a real difference? Are you the person who puts people first and is attentive to customer needs? Welcome to us – at Coor, you are the difference!

Who are we?

Coor is a stable employer with a warm and inclusive culture where you have the opportunity to develop and grow in your career. We are an innovative company with high ambition levels and a focus on development. We place great emphasis on delivering high-quality service in everything we do.

What will you be working on?

As a Customer Communicator, you are the first point of contact for customers when they call. You will handle numerous incoming calls, both together with colleagues and independently.

Your main tasks include:

• Receiving and answering incoming calls in a professional and service-oriented manner
• Handling calls by efficiently routing them to the right department
• Providing support and answering questions from callers
• Independently searching for and using the right information to provide the best possible assistance to the caller
• Actively contributing improvement suggestions to develop our customer service and our own operations

Who are you?

You are a service-oriented person who wants to make a difference for people and is attentive to the needs of everyone who calls in. You can handle difficult calls under time pressure and have the ability to adapt to each unique conversation. You work efficiently and in a structured manner, which is beneficial during the occasionally high-paced tempo. You are a team player who steps up when needed, but also enjoy working independently.

We are looking for someone who:

• Has previous experience from switchboard operations or work within the service industry (highly advantageous).
• Can work days, evenings, weekends, and nights, as the schedule varies.
• Has good Swedish and English skills, both spoken and written.
• Finds it easy to search for and absorb information via computer; experience working with various systems and programs is a plus.

About the position

• Employment type: Hourly contract with continued extra work during the autumn.
• Working hours: Varying throughout all hours of the day.
• Start date: May.
• Probation period: 6 months.

To ensure a fair and accurate recruitment process, we use personality tests.

Additional information

For questions, please contact: [email protected]

We handle applications on an ongoing basis, and the position may be filled before the final application date. To comply with GDPR, we only accept applications via our advertisement.

We look forward to your application!

Sales approaches from ad sellers and recruitment agencies in connection with this recruitment process are kindly declined.

At Coor, we meet each other with curiosity and warmth. People with different personalities, backgrounds, and talents work together with us. Coor is service; we take care of our customers' properties, cook food, clean, welcome guests, deliver mail, and manage all the hundreds of Facility Management services required for a workplace or property to function at its best.

Our common mission is to create the best working environments in the Nordics – smart, sustainable, and filled with joy, for both our customers and ourselves. Together, we create value by executing, leading, and optimizing our customers' service operations so they can focus on what they do best. We take care of the rest.

Through our warm culture and strong collaboration, we have more fun and create more value for our customers. We see this every day. That is why we are one of the leading companies in the Nordics within Facility Management.