Vacant job

Are you curious, engaged, and looking to grow in a rapidly developing company? At our client, you will be part of a small, dynamic team where you will take responsibility, learn the entire business, and contribute to creating an even better customer experience.

The position is initially 50%, with good opportunities to expand to full-time in the future.

What do we offer?

As a customer service representative at our client, you will have the opportunity to grow and develop in a role where no day is the same. Here are some of the benefits of the position:

· A developing role where you will take responsibility and work with the entire flow from customer contact to administrative tasks.

· Be part of a small, close-knit team with an unpretentious work environment and close management.

· Good development opportunities in a rapidly growing company where roles are shaped based on individual strengths.

· Flexible hours and a generous attitude towards personal matters during the workday.

· Wellness allowance of 2,500 SEK/year and fun team activities.

Who are we looking for?

We are looking for someone who wants to grow in a customer-facing role and has experience from the service industry, such as retail, reception, or other customer service. The role requires engagement, structure, and the ability to handle multiple tasks simultaneously.

Requirements and qualifications:

· Experience in customer service or other service-related professions.

· Basic computer skills (Microsoft 365 and simpler CRM systems).

· Very good knowledge of both Swedish and English.

· Enjoys phone contact and working in front of a computer.

· Ability to quickly build relationships and trust with customers.

We are looking for someone who is curious, solution-oriented, and wants to understand the whole business. You are self-driven but appreciate collaboration and exchanging ideas with colleagues. You want to develop and grow together and thrive in a flexible role where you can influence how the team works.

What does the role entail?

In the role of customer service representative at our client, you will be an important part of the team. You will work with customer contacts, assist customers with orders and bookings, and provide advice and support. The role is both service-oriented and administrative, giving you a broad understanding of the entire business.

With tasks that include:

· Receiving and handling incoming customer calls.

· Registering and updating customer information in internal systems (CRM and Microsoft 365).

· Supporting the sales organization with administrative tasks.

· Encouraging customers to use digital ordering channels.

· Participating in internal training to understand the entire business.

Interested? We welcome your application today, as selection is ongoing. For questions, please contact the responsible recruiter Sarah Lindgren.

About 2Complete

Security and trust are the goals of 2Complete's recruitment process. This is achieved through close and personal collaboration with the clients who have chosen us as their recruitment partner. Our passion is to match the right person with the right context – creating long-term success for both the individual and the company.

2Complete Group and all its subsidiaries are authorized members of the Competence Companies, Almega, and the Swedish Business Association and have been since 2011. We are also a Gazelle winner in 2022 – an award given to Sweden's fastest-growing companies.