Vacant job

You will work in second-line support with a broad and varied technical role where you act as a spider in the web. You handle more complex cases, delve deeper into troubleshooting, and serve as a bridge between the first line and more specialized functions.We are looking for someone with..

• Experience in technical support in 2nd line
• A broad technical understanding, good problem-solving skills, and a strong technical interest
• The ability to troubleshoot and drive cases independently
• Good Swedish and English skills in both spoken and written form

The municipal association Itsam, which includes the municipalities of Boxholm, Vimmerby, Ydre, Åtvidaberg, and Ödeshög, is responsible for joint IT operations and supports the digitalization and development of member municipalities. With over 40 employees and headquarters in Linköping, Itsam is an engaged and collaborative organization. Itsam focuses on providing member municipalities with the best possible support and service, which in turn improves service to residents. The organization values good cohesion, joint problem-solving, and a stimulating work environment where employees thrive and develop.About Framtiden AB As an employee at Framtiden AB, you can feel secure. All our services are covered by collective agreements, which provide you with contractual conditions regarding vacation, salary, pension, sick leave, etc. As an employee at Framtiden, you will always have a consultant manager available to you throughout your employment period. The consultant manager's task is to help you develop in your professional role and ensure that you are happy in your workplace. Framtiden works with both staffing and recruitment; we want to make a difference in people's lives. We make a difference by helping people find the right job and the right colleague. We specialize in recruiting the right talents for the right companies. For this position, you will initially be employed through us at Framtiden, with the opportunity to transition to direct employment with the client company.Recruitment process Does the position sound interesting? To apply for the position, please submit your CV and cover letter via the link. If you have any questions, feel free to contact recruiter Julia Wennerholm via email: [email protected]. We do not accept any applications via email. The recruitment process for this job consists of the following steps for you as a candidate: phone interview, interview, reference check, and on-site interview with our client. We work with ongoing selection and may fill the position as soon as we find the right person. Therefore, please submit your application as soon as possible!Conditions Start: By agreement Salary: By agreement Work location: Linköping, with the possibility to work remotely up to 50% Working hours: Full-time, Monday-Friday from 8 AM to 5 PM, flexible hours We process applications continuously, and the position may be filled before the application deadline has passed. Welcome with your application today!