Vacant job

Since 2016, Tellit has had its heart in Karlskrona – right in the city, in modern and inspiring premises. Here we combine innovative technology with a warm, personal culture where everyone can contribute and grow.

We are on an exciting growth journey, helping companies communicate more easily and smarter with our own solutions for mobile and fixed communication. With our in-house developed switch solution, our customers gain full control while we make everyday life simpler and more enjoyable.

For us, success is about more than technology – it is built on strong relationships, a passion for service, and a team that supports each other. We love delivering customer service without waiting times and tailored solutions that truly make a difference.

Do you want to help shape the future together with our Operations team? Here you will have the chance to develop, take responsibility, and contribute in an environment where ideas are valued, creativity inspires, and joy at work is always present.

As a colleague in Operations, you will use your commitment to customer service to solve problems and create positive customer experiences. You will handle incoming inquiries via phone and email, administer them in our system, and drive them forward with a focus on customer satisfaction. The role may also include outbound calls. You will have a central role in managing our Savedesk.

Together in the team, we work towards common goals – short response times, high customer satisfaction, and smooth processes. We value collaboration and that everyone actively contributes to our common success.

Who are you?

• A clear sales ability and the courage to ask questions, challenge, and guide customers

• A service heart — you want every customer interaction to end better than it started

• An analytical ability to understand the customer's needs and suggest the right solution

• Good communication skills and a positive, proactive work approach

• The ability to maintain structure even when the pace increases

• You speak and write fluently in Swedish and English

What we offer

At Tellit, you will be part of an inspiring and engaged work environment where we care about our employees and our customers. Here you will have varied tasks, an introduction, and always support from colleagues who want to see you succeed – every day.

Application

With us, you are not just part of a team – you become part of something bigger.

Does this sound interesting? Welcome to submit your application as soon as possible.

We review applications on an ongoing basis. We look forward to learning more about you!