Staffing Administrator at Falu Municipality's Staffing Unit

Are you a flexible problem solver with the ability to handle multiple inquiries simultaneously? Do you thrive in a dynamic work environment where the pace is high and no day is the same? Then we may have the perfect role for you!

We are now looking for a dedicated staffing administrator who wants to become part of our team at Falu Municipality's Staffing Unit within the Social Services Department. With us, you will have the opportunity to make a difference every day by ensuring a qualitative recruitment and staffing process!

The mission of the Staffing Unit is to recruit and staff substitutes for the Social Services Department's operations. In this role, you will be responsible for matching the needs of the operations with available personnel with the right skills, from a holistic perspective. You will have a broad responsibility within the areas of staffing, recruitment, and personnel administration.

Responsibilities

As a staffing administrator, your main task will be to ensure that our various operations always have access to competent and reliable substitutes when the need arises. Your primary task is to recruit, mediate, and book substitutes for our operations when regular staff are absent, supported by operational systems.

The work is complex and varied, involving both working according to established recruitment and staffing processes. This means many phone calls with various inquiries while you put together the staffing puzzle based on needs, available substitutes, and labor law regulations. We are a support function and must provide good service to our managers and other personnel in the units. You will therefore be the primary contact point for both candidates, substitutes, and operations, which requires good communication skills and the ability to handle different situations professionally. You are also expected to be active and involved in the development of our operations as we continuously work on improvement efforts.

Qualifications

The following is required for the role:

• Completed high school education
• Good ability to express yourself verbally and in writing in Swedish
• Very good IT literacy and experience working in several digital channels and systems simultaneously
• According to the employer, relevant documented work experience, for example:
• Experience in operational staffing, recruitment, and substitute mediation
• Experience as a coordinator, administrator, or team leader within healthcare and social services
• Relevant experience in customer relations and/or customer service/support work

Personal Qualities

We are looking for someone who can work structured in a fast-paced environment with many different cases ongoing simultaneously. You are resilient and solution-oriented, with an easy ability to switch between different tasks. As conditions can change rapidly in our operations, it is important that you have the ability to quickly adapt and maintain focus and structure in your work. As a person, you are service-oriented and communicative, with the ability to be clear in conveying information. You are stable, have a supportive approach, and thrive in a dynamic environment with varied workloads.

You possess the ability to drive individual assignments and processes where you act on your own initiative and take responsibility for results. You have the drive and willingness to develop the operations and our working methods, and you dare to think outside the box and test new ideas. It is a small workgroup that therefore requires good collaboration skills while contributing to constructive teamwork where you collectively work towards set goals.

The group dynamics in the workgroup are significant, and therefore, great importance will be placed on personal qualities.

Desirable Qualifications

• Started or completed academic education in human resources or other education that the employer assesses as equivalent
• Experience working in a service or support function within the public sector
• Documented experience working in the Medvind system; it may also be interesting if you have worked in other staffing and personnel administrative systems such as Personec, WinLas, or TimeCare
• Good knowledge of the Working Hours Act

Employment Conditions

Full-time temporary position until 270401 with immediate start according to agreement; the position includes weekend work as the staffing unit is open every day of the week. Our working hours vary and run according to a rolling schedule during the day.

Interviews may be conducted continuously during the application period.

Please attach educational certificates to your application as these will be requested if you become a candidate for the position. Alternatively, certificates can be provided during the interview.

To be employed, you must present a criminal record extract, which will be requested if employment becomes relevant. Please order this in connection with your application so that it is available if you become a candidate for the position. You can order the extract directly from the police's website.

Other

When you submit your application, you will be asked to answer selection questions that are based on the requirements for the position. Your answers are an important part of the initial selection, so be sure to respond thoroughly and clearly. In your application, you should attach your CV, but you should not submit a cover letter – the selection questions replace this.

For this recruitment, we have decided on recruitment channels, and therefore we kindly decline further offers of competence mediation, advertising, and recruitment assistance. We only accept applications via our recruitment system in accordance with GDPR. If you have problems completing your application, please contact [email protected]