Vacant job

Shape the future of mobility with Hedin Automotive As one of Europe's leading players in the mobility industry, we like to say that we have something for everyone. But there is really only one thing that matters: we have something for you.

Now you have the opportunity to become part of our team as a Service Salesperson at our Jaguar Land Rover facility in Malmö. With our breadth, experience, and market-leading position, we offer you something more. More challenges. More responsibility. More security. More collaboration. More development. More opportunities. More joy. More for you, simply put.

Job Responsibilities As a Service Salesperson, you will plan, lead, and distribute the daily work for the workshop, as well as ensure that the completed work meets timelines and quality - from booking work, preparations, and receiving customers and vehicles. The role includes optimizing the workshop's operations and productivity. The tasks involve receiving workshop customers both through customer visits and phone calls and preparing cost estimates for ordered repairs and service work. Contacts with insurance companies regarding mechanical damage cases and some warranty management with the manufacturer are part of the daily work.

• Contribute to a creative and positive work environment characterized by mutual respect and helpfulness among colleagues.

• Follow up to ensure that efficiency, profitability, and quality are achieved at all levels, from the first contact with the customer to final delivery.

• Explain different options for actions and present various alternatives based on the customer's needs.

• Delivery and follow-up of customer satisfaction, aiming to be second to none.

Key Competencies/Abilities:

• High school education in Automotive Technology or equivalent vocational training

• Several years of experience in service and sales-oriented tasks, where you have demonstrated high social skills and a strong desire to exceed customer expectations.

• Good computer and phone skills

• Driving license B

• High sense of service with the mindset that every problem has a solution

• Goal-oriented and results-driven with high energy and motivation.

Why work with us? As an employer, we excel at valuing driven and engaged employees. With us, there are many career paths to choose from – our approach is that individuals with the right potential should be able to grow with us. When you grow with us, we grow as a company. We are responsible and ensure fair and just employment conditions, and all operations are covered by collective agreements. We care about our employees and see a long-term and sustainable working life as a strong competitive advantage.

We offer a wide range of benefits such as advance vacation, extra parental pay, and a generous wellness allowance to promote our employees' health. Read more on our website www.hedinautomotive.se