About Avarn Security

Do you want to work in a monitoring center with a large number of camera installations and a variety of service/on-call assignments? Our goal is to constantly stay at the forefront, lead development, and contribute to a safe and stable operation for our customers. An effective monitoring center is characterized mainly by short response times, short alarm handling times, and a pleasant and professional attitude. Avarn Security is now looking for monitoring operators for full-time and part-time positions!

Job Responsibilities

As an operator, you will work in a monitoring center that is staffed around the clock, every day of the year. You are the first point of contact for customers, security personnel, alarm installers, police, and other authorities. The role includes receiving, assessing, and relaying alarm events as well as handling fault reports. You will come into contact with many different people daily via phone and work in several computer-based systems to manage alarms, calls, and video surveillance. The work is characterized by a fast pace, varying challenges, and a dynamic work environment. Your contribution will be crucial in creating safety for our customers and society at large. On behalf of the customer, you will receive various types of alarms, e.g., burglary, fire, elevator, and operational stop alarms. We protect the customer's assets, and as an operator, you will be the spider in the web nationally.

In addition, the following tasks are included:

• Monitoring and management of cameras
• Administration of instructions
• Monitoring of public areas and properties
• Relaying deviations and incidents to relevant parties
• Continuous contact and feedback to the customer

The position includes direct reporting to the operations manager.

This is a permanent position (we apply a 6-month probation period) for full-time with day/night shifts, starting 1/8-2026.

The shifts are scheduled for 12 hours with a 2-5 schedule during the day and a 5-4 schedule at night. Working hours are from 07-19 and 19-07.

Location: Stockholm

Qualifications

The role of an operator involves significant responsibility and places high demands on your ability to act professionally in all situations. You need to be socially skilled, have good multitasking ability, and be technically knowledgeable and meticulous. The work requires you to make independent decisions when the situation demands it. Previous work experience as an operator or in security is advantageous.

You are expected to maintain a high level of service towards the customer's staff, suppliers, and other functions within Avarn, where a professional demeanor and good communication skills are crucial. Given that the work requires high social competence, good language skills in Swedish are of great importance.

You should be able to meet every individual with engagement, respect, and a solution-oriented approach. We are looking for someone with high personal integrity, natural authority, and the ability to act independently.

To qualify for the position, you need to meet the following basic requirements:

• Documented experience working as an alarm operator/security operator
• Fluent Swedish in speech and writing
• Computer skills - Office package
• Previous experience handling multiple cases simultaneously in various technical systems.
• Good English in speech and writing

In addition, you need to be unpunished*, drug-free, have an orderly economy, good health and fitness, and a high school education with passing grades in Swedish and English to be employed at Avarn Security.

Desirable qualifications include:

• Valid (not older than five years) security guard training (civil or military*)
• Driver's license

Your personal maturity is an important part of our overall assessment of your suitability for the position. If you lack valid security guard training, training may be offered after individual assessment based on previous experience and suitability.

The positions are classified in security class, which is why a security clearance will be conducted, and Swedish citizenship is a requirement for the position.

We value diversity and inclusion and actively work for a more equal work environment. Since women are underrepresented in our industry, we welcome more applications from women, but of course, we welcome all qualified candidates regardless of gender.

*All personnel at an authorized security company must be approved in terms of lawfulness, civic reliability, and suitability. For the approval authority's assessment of a person's lawfulness and civic reliability, information in the criminal record or suspicion register or processed by the Security Police under the law on police processing of personal data within the area of criminal data law will be obtained.

**If you have completed security guard training during military basic training, it is also valid for civilian use. The training must have been completed in 2016 or later, and the training certificate must not be older than 5 years. If you have security guard training through the Armed Forces without military basic training, you will need to complete a shortened security guard training to work as a civilian security guard.

Information about the process

Welcome to apply for the position through our system where you attach your CV and answer a number of selection questions. The deadline for applications is: 2026-03-22. Apply for the position via our website – not via email.

We apply skill tests as a step in the recruitment process. Selection is ongoing, so do not wait with your application! You will receive more information via email, so keep an eye on your inbox (including spam).

Our Offer

We are the complete security player in the market, which enables us to be industry leaders for our customers and provides good development opportunities for you as an employee.

You will be an important representative for the public and our customers. Therefore, it is essential for us to create an inclusive work environment where all our 8000 employees feel that responsibility, care, and collaboration are promoted. We take workplace safety seriously and work on continuous improvements. We apply salary setting according to collective agreements.

Avarn Security has received the award as a Career Company due to our strong commitment to employee satisfaction and development. By creating an inclusive and diversity-promoting corporate culture, Avarn Security gives its employees the opportunity to thrive and grow in their roles. The company values competence and offers continuous training, making us an attractive employer for those seeking an exciting career in the security industry.