Welcome to Sundsvall Municipality!

Sundsvall Municipality is one of the largest employers in Norrland with around 8,000 employees and over 300 professions. Together, we fulfill one of the most important missions in society – to create benefit and value for residents, businesses, and future generations. Regardless of the activity, we work towards the same goal: to be a great place to live, work, and thrive.

We are currently in an exciting phase of development. We are a pioneer in digital development and artificial intelligence, leading the work to create smart solutions for the future public sector.

Sundsvall plays a central role in the green transition in northern Sweden. We are convinced that the right places for this transition are here. As a municipality, we are preparing to grow by preparing land, creating new educational opportunities, marketing the municipality, and welcoming new residents from all over the world.

Your new workplace

The Department of Individual and Labor Market Affairs includes Individual and Family Care, labor market, and adult education.

The department consists of four operational areas, and within the areas of Children, Youth, and Family as well as Substance Abuse and Mental Health, we are now seeking two method and quality coordinators for the Department of Individual and Labor Market Affairs.

Since July 2025, we have a new social services law that has replaced the old law from 1980. Within the area of social services, an exciting and important transformation work is underway, which overall means making social services more adapted to today's society. The new law places higher demands on preventive and knowledge-based work, accessibility, and planning of social services interventions. Additionally, the new law strengthens the child rights perspective.

As a method and quality coordinator, you will play a central role in the transformation work of the operational area and the department related to the intentions of the new social services law, where work with quality and operational development is central. You will be an important support function in the ongoing transformation, where follow-up, analysis, and development work together with other functions such as management groups, unit managers, and employees will contribute to effective interventions for our target groups, as well as ensuring that political goals are met.

Your contribution in the role of quality and method coordinator

The role includes not only producing documentation but also analyzing results, drawing conclusions, and formulating concrete proposals for action that can be implemented in the operations and serve as a basis for decisions at both operational and political levels.

The work requires a professional understanding of what quality in social services means and demands good knowledge of applicable legislation, regulations, and other governing documents. The role requires the ability to translate these requirements into a systematic quality and follow-up work and to make priorities that contribute to a sustainable and effective social service in the long term.

Your main tasks will be:

• Participate in leading and driving the ongoing transformation work within social services with a particular focus on Children and Youth and Adults.
• Quality follow-up of operations
• Process, analyze, and summarize statistics, reports, or similar within the quality area
• Plan and conduct development dialogues with both users and colleagues in the operations
• Represent the operational area in development assignments, e.g., digitalization
• Monitor the social services area
• Produce statistics, documentation, write reports, summaries

Your qualifications and experience

We are looking for someone with a degree in social work or another higher education degree deemed relevant for the assignment by the employer.

• You have broad knowledge of legal requirements, regulations, and guidelines within the field of social services.
• Experience working within the field of social services
• Experience in quality work
• Experience writing reports, investigations, and similar
• You have good pedagogical skills, can inspire and engage, and are used to being a presenter in various contexts
• You have excellent ability to express yourself in speech and writing
• High digital competence, as well as the ability to independently understand and use various digital tools

It is an advantage if you have experience driving development and change processes in larger organizations and relevant further education at the university level.

To succeed in this assignment, your personal qualities are very important, and we will place great emphasis on them in this recruitment. A central part of the assignment is the ability to lift your gaze from the operational and consistently maintain a strategic perspective in an organization characterized by urgent needs and event-driven work.

The position requires that you are driven and motivated by development, you easily see opportunities, methods, and new working methods. You like to drive and implement change. We want you to be a person who, with commitment and drive, moves your issues forward, has a natural ability to build trusting relationships, and is happy to share your knowledge to uplift both colleagues and the organization.

In addition to your communicative skills, you have good knowledge of the Swedish language, which gives you a strong ability to express yourself clearly and pedagogically in complex issues in both speech and writing. For you, it is also important to have order and structure, and you thrive in an administrative role where you can take responsibility for your tasks and independently structure, prioritize, and drive your work both individually and in collaboration with others.

Good to know

Are you interested in reading more about Sundsvall? Click on www.sundsvall.se (http://www.sundsvall.se) or if you are interested in what it would be like to live and work in Sundsvall, you can read more on.

We strive for a drug-free work environment, and drug testing may occur upon hiring new staff. We apply smoke-free working hours.

In Sundsvall Municipality, we appreciate diversity and welcome employees from various backgrounds. We value the contribution that gender balance and diversity bring to our operations and work to ensure that our workplaces are accessible to all.

To ensure the quality of the recruitment process and enable good communication with our applicants, we ask you to apply for the position through the link in this ad.

If you are also interested in working as emergency service personnel on standby/part-time firefighter, click on the link:

We kindly decline all offers of advertising and recruitment assistance in connection with this ad.