Order Processor for International Customer Service

Are you a structured team player with a technical interest and experience in international customer service? Our client, a world-leading player in industrial solutions, is now looking for an order processor to join their team in Sala. Here you will play a key role at the heart of the business, responsible for the entire chain – from order placement to delivery of complex pumps.

ABOUT THE POSITION

As an order processor, you will play a central role in managing complex orders for pumps. The role involves being involved in the entire order chain, from creation to delivery, and acting as a key contact point both internally and externally. You will be part of a team of five people also based in the Sala office.

You are offered

We offer a structured introduction, competitive salary, and the opportunity to work for a large global company. The assignment initially extends until summer, but there is also a possibility for extension thereafter.

JOB RESPONSIBILITIES

Responsibilities

The role of order processor means that you will handle the entire order flow for complex pumps, from initial draft to completed delivery. You will work in a global environment with frequent contacts both internally and externally.

Create order drafts and manage orders in the company's internal system (PST).
Coordinate the order flow with internal departments such as design and planning.
Monitor and ensure the progress of the order throughout the process.
Communicate daily with international sales offices and external partners.
Be responsible for order management of pumps in SAP.
Maintain close contact with internal departments globally.
Contribute to a smooth and efficient order management process.

WE ARE LOOKING FOR YOU WHO

Holds a high school diploma or higher.
Is fluent in Swedish and English, both spoken and written.
Has good knowledge of Microsoft 365.
Has basic knowledge of SAP.
Has a strong customer focus and service mindset.
Has a proactive drive and interest in learning.

It is a merit if you have

A technical background or a genuine technical interest.
Previous experience in a similar role.
Worked in an international company.

To succeed in the role, you have the following personal qualities:

Helpful
Goal-oriented
Organized
Responsible

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply ongoing selection and will remove the ad when enough candidates have reached the final stages of the recruitment process. When applying, a CV is requested. A cover letter is not used as a selection method and therefore does not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.