About the Position

Existing customers are the focus of the department. Your primary goal is to ensure that the customer remains safe and secure in their home. Within the department, we handle customers who are moving to new homes (Moving Department), want to upgrade their older systems to the new Verisure concept (Change of Concept), and Customer Care.

We work with incoming and outgoing calls to/from existing customers.

Working hours are Monday to Friday between 8:00 AM and 5:00 PM.

This is a project employment that lasts until December 31, 2025, with a great chance of extension.

We are looking for someone who is driven and enjoys working towards set goals, who wants to go the extra mile for our customers, and who feels that a variable salary is motivating.

You have completed high school, have good computer skills, and enjoy talking to customers on the phone. To succeed in this role, you need to thrive in a fast-paced environment and be solution-oriented. It is important that you are a good listener and that you communicate in a clear and inspiring way to capture and maintain the customer's interest.

We Offer You

Influence your own salary through a fixed base salary and a competitive commission model
Great opportunities for development in a global company - many of our employees have made fantastic career journeys!

More About Verisure

Verisure is a leading provider of professionally monitored alarms. We have over 5.5 million customers in 17 countries across Europe and Latin America, 26,000 employees, and with over 36 years of insight, experience, and innovation, we are known for our innovative products and services.

As an employee at Verisure, you are part of an industry-leading and innovative company with a strong forward momentum where we are driven to make a real difference! In Linköping, we have our headquarters and security center, which includes our alarm center, customer service, and sales organization. Across the country, we have alarm technicians and salespeople who meet our more than 500,000 customers in Sweden daily.

Responsible Recruiter: Anna Rondahl

If you have any questions about the position, please contact [email protected] (mailto:[email protected])

Unfortunately, we cannot accept applications via email due to GDPR.

Application deadline: February 8, 2025

Recruitment is ongoing, and the position may be filled before the application deadline.