Vacant job

At Customer Operations, we work daily to create value for PayEx & our customers and to exceed the customer's experience in every interaction.

Our mission is to deliver PayEx services to our customers – from signed contracts to paid invoices. We are responsible for managing administrative tasks, answering calls, emails, and engaging in social media conversations with our customers and their clients.

Within Customer Operations, our heart beats extra for the customer, and we strive to provide the best service in our meetings. If you enjoy delivering wow-service, have the ability to see customer needs, are solution-oriented, and like working towards set goals - then we are the right fit for you!

Stronger Together - Become One of Us As one of the leading payment solution providers in the Nordics, we can offer a stimulating and creative work environment. We are open to new ideas and ways of working, while always striving to make it simple and easy for our customers.

With us, you can develop your skills alongside engaged leaders and colleagues. If you want to be challenged in your professional role and work in a strong community where we take care of each other while showing appreciation, we are the right workplace for you. Read more about us at career.payexgroup.com

More About the Job We are now looking for a summer intern for our collection team who enjoys working in customer service and feels comfortable contacting customers via both phone and email. During the period from June to August, you will become part of the Collection team, where our main focus is to manage Swedish collection cases, including monitoring. We also communicate foreign collection cases to our colleagues in Norway, Denmark, and Finland, as well as to our external partners.

Some of your tasks will include:

• Managing incoming collection cases in our collection system as well as via phone and email.

• Maintaining daily contact with our clients, debtors, and authorities via phone, email, and letters.

• Administering collection cases and investigating questions/objections from debtors.

We are looking for someone who is meticulous, positive, quick to learn, and customer-oriented. You thrive in a varied and fast-paced work environment, are willing to take initiative both socially and in tasks, and have good computer skills.

You enjoy working with the customer in focus and constantly strive to provide the best possible service. Since we meet our customers daily, you need to have social competence and can easily communicate in both spoken and written form, via phone and email.

We also believe it is beneficial if you have:

• Previous experience in customer-facing service work via phone, email, and administration.

• Very good communication skills in both spoken and written Swedish, as well as good communication skills in both spoken and written English.

• Education in economics or law.

• Experience in the collection industry is a plus.

What can we offer you? Together with driven, experienced, and inspiring colleagues, you will have the opportunity to learn a solid foundation for your job and future career. We offer a wonderful work environment with an office in Visby.

Do you want to work with us? Send your application today! The position is a summer internship with hourly employment based in Visby.

Application deadline is 2026-03-16, but we may complete the recruitment process earlier, so do not wait to apply. Applications are treated confidentially. If you proceed in the process, tests will be sent to you via Alba Labs.

If you have questions about the position, contact Pernilla Högström: [email protected], +46 70 5916099

Finance Union: Heidi Larsson +46 498-20 97 58

SACO: Sofia Enekvist +46 498 20 77 84

We have already chosen our recruitment channels and therefore request no contact from external recruitment firms or ad sellers.

PayEx is the leading expert in complete payment solutions in the Nordics, offering services in invoicing and accounts receivable management, collections, credit management, and financing.

Shared Functions are several functions that support the business in matters such as Compliance, HR, Facility, and Legal.

We are driven by innovation and our desire to help people, businesses, and communities grow. Today, we are one of the leading companies in payment solutions with operations in Sweden, Norway, Denmark, and Finland. This would not have been possible without our dedicated and competent employees! Our operations are permeated by our values – Open, Simple, and Caring in everything we do.

Welcome to contact us if you want to know more.