Welcome to Team8

A company characterized by business development and entrepreneurship. We are currently in an expansive growth phase, and here you have the opportunity to develop long-term in a company that invests in its employees. Do you want to work closely with customers and technology in a role where structure meets service? We are now looking for a Delivery Manager in Print and AV who wants to work closely with both customers and technology in a role where structure, communication, and service are central parts. With us, you will be responsible for the delivery of our print, document management, and AV solutions, ensuring that each customer receives a smooth and professional experience.

Do you have a technical interest, a strong drive, and a passion for creating high customer satisfaction? Then you might be the one we are looking for. Become our next key person in delivery management of Print and AV. Welcome with your application.

Responsibilities

Be responsible for the delivery of print, document management, and AV solutions to our customers
Ensure that all deliveries are carried out safely, efficiently, and with high quality
Perform technical configuration and installation of printers, multifunction devices, conference equipment, screens, and digital signage
Lead customer meetings for planning, installation, and commissioning of solutions
Project manage, plan, and structure the delivery work from start to finish
Maintain good communication with decision-makers, suppliers, and manufacturers
Handle administration related to ongoing deliveries
Continuously work on developing and following processes and routines within the role and business area
Act as a knowledgeable and service-oriented expert and conduct training and demos for customers and their staff in the systems

We are looking for someone who

Has a strong interest in technical problem-solving, is service-oriented, and identifies with our core values. Furthermore, you have:

At least 3 years of experience in customer service with a focus on Print, AV, or technical deliveries
At least 1 year of experience in delivery work within print, document management, or AV solutions
Good understanding of printer environments, document management, conference technology, or digital signage
Good knowledge of systems such as Excel and various CRM platforms
Very good ability to express yourself in both Swedish and English, in speech and writing
A structured work style and ability to work independently, systematically, and accurately
Solid experience in customer contact and an ability to create good customer relationships