Vacant job

Do you have experience in service and a genuine interest in IT – and want to grow further in the field? At Axfood IT, you get the chance to develop and be challenged in a role as IT support at one of the largest companies in the Nordic region within grocery retail.

About the position

This is a full-time consulting assignment lasting 6 months with a good chance of extension.

The assignment period will be a mutual trial period where you as a consultant have the same security as an employee. A consulting assignment is a good way to test different tasks, make contacts, and build a competitive CV.

About the company

Axfood is one of the largest players in the Nordic grocery retail market with stores such as Hemköp and Willys. The IT organization currently consists of about 200 employees distributed across development and delivery. Axfood is a company that is at the forefront of technology and constantly challenges itself to stay ahead in digitalization to have the most satisfied customers in the market.

Responsibilities

In the role of IT support at Axfood IT, you provide support to the company's stores, warehouses, and offices in a range of IT-related issues. This can involve everything from user and access issues to troubleshooting technical equipment, applications, and system support in both office and operational environments. You are an important part of ensuring that daily IT functions operate smoothly and efficiently for the entire organization. You are responsible for incoming cases, which primarily come in via phone and are then registered in the case management system. You support both employees and users in their IT environment, which means you will encounter a variety of cases related to, among other things, Office 365, Windows, Active Directory, and SAP.

At the beginning of your employment, you will receive a thorough introduction to systems and working methods.

Education, experience, and personal qualities

• Completed upper secondary education, preferably with a technical/IT focus

• Interest in IT

• You express yourself well in Swedish and English, both spoken and written

• Experience working in a grocery store is an advantage

To fit into this role, we believe you have a good sense of service and are used to handling stressful situations in a calm and methodical manner. Furthermore, you are meticulous and have an eye for detail. In this role, you provide support both via phone and email, and you feel comfortable reaching out and communicating with new people. Additionally, you should enjoy working in a team and solving problems, both independently and in a group.

Additional information

Start: March 2026 Location: Torsplan, Stockholm Salary: According to agreement Scope: Full-time

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means we will take down the ad when enough candidates have applied. If you are considered for the position, we will contact you for an initial phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have any questions, please feel free to reach out!

📧 [email protected]

📞 010-171 47 10

We recommend that you submit your application promptly as we conduct ongoing selection.

Welcome with your application!

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