Vacant job

Would you like to work in a strategic and customer-oriented role where you can combine analysis, business development, and relationship building? As a Customer Development Manager at AktivBo, you will have overall responsibility for developing the business of the company's customers – with a focus on business benefits and customer value. Become part of an innovative knowledge and platform company in growth!

About AktivBo
Since 1991, AktivBo has offered a platform with the vision of contributing to concrete and measurable improvements for tenants and providing extensive support to property companies in their work. By using customer surveys, data-driven analysis, and insightful actions, they help property companies make more informed decisions and promote their customer focus and customer satisfaction.

Today, AktivBo collaborates with more than 500 property companies in over 20 countries. With a customer-driven approach, AktivBo puts tenants at the center and shifts the focus from property to customer, creating a successful service culture that delivers value in the short and long term. In addition to its headquarters in Stockholm, they also have an office in Hamburg, Germany.

About the role of Customer Development Manager
As a Customer Development Manager, you will be part of a team of 11 experienced colleagues and play a key role in developing and strengthening the relationship with the company's existing customers. In this role, you will have strategic and commercial overall responsibility for your own customer portfolio. You will act as an advisor and business partner to senior decision-makers at property companies, helping them maximize the value of AktivBo's digital analysis platform.

The role entails a high degree of autonomy and expects you to independently prioritize, drive, and develop your business with a clear focus on results.

Your responsibilities will include:

• Developing and strengthening customer relationships through ongoing dialogue and consultative advice.
• Identifying growth opportunities within your customer portfolio by offering new solutions, upgrades, or additional services that can create added value for your customers
• Through workshops and presentations, helping your customers interpret results from surveys and assisting them in setting up structures for improvement work
• Acting as an internal requirement setter and strategic voice for the customer in dialogue with product, development, and marketing to continuously improve and develop AktivBo's offerings.
  

About you
We are looking for someone with a proven ability to drive complex customer dialogues and create business value in consultative roles. You are analytically sharp, business-oriented, and comfortable in dialogue with senior decision-makers.

You combine strategic insight with operational execution and thrive in an environment where pace, quality, and business results are central. You have a natural ability to take on a leadership role both externally and internally.

Important for the position is:

• A university degree in areas such as economics, business development, or another relevant field
• Very strong experience in customer-facing and strategic work, such as project management or business development
• You are a highly trustworthy relationship builder motivated by satisfied customers and genuine value creation
• Previous experience with personnel responsibility or as a Team Lead is considered a strong merit
• Fluent in Swedish and English in both spoken and written form; additional knowledge of German is seen as a strong merit
• Previous experience in fast-paced entrepreneurial environments is considered a merit
  

What AktivBo offers you:

• You will be part of an engaged team with strong team spirit and a focus on knowledge sharing
• A strategic and business-oriented role with significant authority and clear impact
• The opportunity to be part of a forward-looking tech company in strong growth
• A creative and development-oriented work climate where your ideas make a difference

Other
Start: Immediately
Scope: Full-time
Location: Stockholm

Does the role of Customer Development Manager at AktivBo sound interesting? Selection is ongoing, so do not hesitate to apply today! In this recruitment process, great importance will be placed on personal qualities. We at Needo look forward to hearing from you!