Vacant job

Do you want to work in a customer-facing role where structure, service, and collaboration are in focus? We are now looking for a customer service representative for an internationally active company in the medical technology sector. Here you will have a central position in the organization, a varied daily routine, and the opportunity to contribute to efficient deliveries and satisfied customers.

About the position

At Perido, we are looking for a customer service representative for our client, a Swedish company that operates globally in the production and provision of mobility aids, lifting and transfer products, hospital beds, medical equipment, and furniture for healthcare. The position is based at the client’s office in Stockholm.

Your responsibilities

As a customer service representative, you will handle incoming customer inquiries via phone and email, register orders, and ensure that all information is correct in the company's systems. You will work closely with purchasing, logistics, and sales to ensure that customers receive the best possible service and delivery accuracy.

Your main tasks

• Manage incoming customer contacts via phone and email
• Register orders and discrepancies in the business system
• Follow up on deliveries and coordinate service and repair flows
• Be the contact person for subsidiaries, customers, international distributors, and logistics partners
• Collaborate with purchasing to ensure delivery times and availability
• Prepare sales reports and manage telephony and switchboard
• Participate in improvement work within the delivery and customer service organization

Your qualities

To succeed in this role, we believe that you have experience in customer service, order administration, or a similar role, preferably from a technical or logistical environment. You are solution-oriented, service-minded, meticulous, and enjoy working in a dynamic environment. You have good communication skills and are used to collaborating across departmental boundaries.

Are you the one we are looking for? We warmly welcome your application today!

Qualifications:

• Experience in customer service or order management
• Good system proficiency and experience with ERP systems
• Very good knowledge of Swedish and English, both spoken and written
• A positive and solution-oriented attitude

Scope and start date

Full-time, consultancy assignment for 6 months, with the possibility of permanent employment with the client thereafter. Immediate start.

We help you take the next step in your career

Our vision is that everyone should thrive and be engaged at work. We offer a wide variety of assignments, where you can be employed directly by a company or work as a consultant through Perido. We are one of Sweden's largest consulting companies for professionals, which gives you many opportunities. As a consultant, you become an important part of our organization and contribute your expertise to our clients. Read more about us at Perido: https://perido.se/om-oss/

Most questions or inquiries can be answered at perido.se/vanliga-fragor/. If you still haven't found the answer you are looking for, please contact us at [email protected]. Always include the job reference number 35690 in the subject line. Please note that we only accept applications through our website and that we cannot respond to inquiries about your application status or the identity of the client company if it has been omitted from the advertisement.