Job Advertisement: Customer Service Employee for Lost & Found in Malmö

Sodexo AB

Skåne län, Malmö

Previous experience is desired

44 days left
to apply for the job

Do you want to be part of something bigger?

If you want to work together with people from different backgrounds, if you have big ambitions, are not afraid of challenges, and want to grow while contributing to our development and growth, then you are welcome to Sodexo!

As an employer, we make this possible by offering collective agreements, wellness allowances, ergonomic work tools, and various training opportunities. We are currently looking for employees for our customer service department to handle Lost & Found items located in Malmö.

Are you the one we are looking for?

To thrive as an employee at Sodexo, you should enjoy a varied and sometimes challenging job. Sodexo Lost & Found is tasked with providing lost property services where we manage the handling of lost items on trains. The service means that we will, to the greatest extent possible, reunite customers with their lost items. Customers contacting our department should receive a pleasant and professional response with quick handling. The opening hours for item retrieval are Monday to Saturday.

Your tasks will include receiving lost property, registering, matching, and handing out or sending items to customers, as well as answering the phone during our opening hours. In this role, you will have daily contact with customers and colleagues within Sodexo.

To enjoy working in customer service, we hope you always strive to give that little extra to the customer. You are driven, social, and feel comfortable speaking and advising customers over the phone. We place great value on a good service mentality among our employees. By this, we mean that in addition to performing your tasks, you can handle meetings with different people, are attentive to customers' needs, and can offer a smile even when things get busy.

We intend to fill a position in the form of a permanent employment.

We would like you to have:

  • Completed upper secondary education
  • Good language skills in Swedish and English, both spoken and written
  • Be meticulous, punctual, and flexible
  • Good computer skills

It is a plus if you:

  • Have previous experience in service and customer reception

Note! We only accept applications via our recruitment tool ReachMee. However, questions about the position can be emailed to: [email protected]

Welcome with your application! We would like to receive it as soon as possible, but no later than February 28, 2025. We have a collective agreement with SEKO-spår.

The Sodexo Group

Sodexo was founded by Pierre Bellon in Marseille in 1966 and is a world leader in sustainable food and offers in learning, work, health, and leisure. The Sodexo Group is unique due to its independence and the ownership of the founding family, its sustainable business model, and its service offerings with meal services and FM services. These offerings meet all the challenges of everyday life with a dual goal: to improve the quality of life for our employees and those we serve, and to contribute to economic, social, and environmental progress in the communities where we operate. For us, growth and social engagement go hand in hand. At Sodexo, our purpose is to create a better everyday life for a better life for everyone.

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