Job Advertisement: Customers at the Center in Retention

At our Retention department at the headquarters in Linköping, existing customers are our focus. Our mission is clear: to ensure that our customers continue to feel safe, secure, and well taken care of in their homes.

Here we work with:

• 🔹 Moving Department – when customers change residence
• 🔹 Change of Concept – upgrading to our latest Verisure concept
• 🔹 Customer Care – contact, advice, and service/support

We handle both incoming and outgoing calls to our existing customers – always with a focus on delivering the best possible customer experience.

Working Hours

Monday–Friday 08:00–17:00

Who are we looking for?

We believe you are a person who:

• ✨ Is driven to work towards goals and achieve results
• ✨ Enjoys going the extra mile for every customer
• ✨ Is motivated by being able to influence your own salary
• ✨ Thrives in a fast-paced environment and is solution-oriented
• ✨ Is a good listener who communicates clearly, engagingly, and inspiringly

To thrive in this role, you need:

• ✔️ Completed high school education
• ✔️ Good computer skills
• ✔️ A genuine interest in customer contact – especially via phone

What do we offer?

Fixed base salary + competitive commission – you influence your own income. Great development opportunities in a global company.

Many of our employees have made fantastic career journeys within Verisure – here you get the chance to grow both professionally and personally!

About Verisure

Verisure is Europe's leading provider of professionally monitored alarms – with 6.2 million customers in 18 countries, more than 28,000 employees, and 38 years of experience in innovation and security.

In Linköping, our headquarters and security center are located with alarm central, customer service, and sales organization. Our technicians and salespeople work daily with our customers across the country.

With us, you become part of a company with a strong forward momentum – where we make a real difference every day.

Application

Application deadline: March 15, 2026. Recruitment is ongoing and the position may be filled before the application deadline.

We do not accept applications via email due to GDPR.

If you have questions regarding the position, please contact [email protected] (mailto:[email protected])

Welcome with your application!