Customer Service Representative for Fast-Growing Pension Company

Are you passionate about service and want to work in a team where community, development, and quality are in focus? Then this could be the role for you! SJR is now hiring a Customer Service Representative for our client, one of Sweden's fastest-growing pension companies. This is a consulting assignment starting immediately for an initial period of 6 months. For the right person, there is the possibility of extension or a direct employment offer from our client.

About the Position

Here you will have the opportunity to be part of an engaged team of 6 people where customer satisfaction is always at the center. The role suits you who thrives in a communicative and varied everyday life, where you help customers and partners with inquiries and issues via phone, email, and messages.

Responsibilities

• Handle incoming customer and partner contacts via phone, email, and messages
• Provide professional and personal service in all customer meetings
• Answer questions and resolve issues related to the company's products and services
• Collaborate with colleagues and other departments to ensure a high level of service
• Contribute to improving routines and processes for an even better customer experience

Suitable Background

We are looking for someone with approximately 1-3 years of experience in customer service or other service-oriented work, preferably from the banking, finance, or insurance sectors. You have a complete high school education and express yourself fluently in Swedish, both spoken and written. Experience working in digital systems and with multiple parallel cases is considered an advantage.

Personal Qualities

To thrive in this role, we believe you are communicative, attentive, and have a natural sense of service. You are responsible, structured, and enjoy working in a team. Furthermore, you are solution-oriented and can easily shift focus when the pace increases. With the right attitude, there are great opportunities to develop and grow together with the company.

Application

For more information about the position, please contact Atena Kamaliha. We conduct interviews on an ongoing basis, and the position may be filled before the application deadline. The last application date is 2026-03-15.

Warm welcome with your application!

Consultant at SJR

Working as a consultant at SJR means you become part of a dedicated organization with the expertise to provide you with the perfect conditions to develop both in your professional role and on a personal level. You will have access to our extensive network of interesting companies and clients, giving you a unique opportunity to take your career to the next level.

At SJR, we care about our staff, and together with us, you will have a long-term partner that provides you with security and support. We are attentive to your needs, and you will have a close relationship with your consultant manager who supports you in your development.