About the Role

As a Customer Support Representative, you will work for the Uber Rides team with varied tasks and manage multiple parallel activities. In your role, you will primarily provide support to the Swedish and Nordic markets, interacting with customers and partners.

Your responsibilities include, among other things, managing internal and external communication and support for customers. You will mainly work via email, but outgoing contact via phone and chat may occur. Initially, you will exclusively work at Uber's office in Stockholm/Solna. After the initial three months, you will have the opportunity to work remotely a couple of days a week.

In your role as customer support, your main tasks will include:

Support for Uber's customers in the Nordic market
Internal and external communication

The position as customer support is a full-time consulting assignment with an immediate start and lasts for 6 months with a good chance of extension. Working hours are scheduled from 8:00 AM to 5:00 PM, with work every other weekend.

About You

We are looking for someone with previous work experience in customer support or equivalent. You should have a high school diploma and possess excellent skills in Norwegian, English, and Swedish, both spoken and written. It is important for the role that you have prior experience in a similar position and that you are comfortable with computer systems.

Furthermore, we see that you are a proactive and initiative-taking person who is willing to take on new tasks and drive your own projects. You have a distinct ability to handle many inquiries simultaneously, are flexible, and have high integrity. This requires you to have good social skills and enjoy a large network.

Requirements for the Position:

Experience in customer service/support or equivalent
High school diploma
Fluent in Finnish, both spoken and written
Fluent in Swedish and English, both spoken and written
Comfortable with computer systems
Proactive, problem solver, and communicative.

Contact Information

If you have questions about the position or the recruitment process, please feel free to contact the responsible recruiter: Christian Stenborg at [email protected] (mailto:[email protected]). If you have questions regarding registration, please contact support at [email protected] (mailto:[email protected]).

We warmly welcome your application!