Vacant job

Do you want to work in customer service at a tech-driven and fast-growing company? At Airmee, you will be part of a support team with a strong team spirit, where the right attitude weighs more than experience. We are looking for someone who enjoys solving problems and wants to contribute to excellent service for both customers and drivers.

Who is Airmee? Airmee is a rapidly growing logistics company that uses smart technology to make deliveries faster and more sustainable. Together with our e-commerce partners, we offer flexible delivery solutions that make life easier for customers – and better for the environment.

Job responsibilities and more about the role: As a Courier & Customer Support at Airmee, you will provide support to both our customers and drivers. You will answer questions, solve problems, and ensure everything runs smoothly. This may involve helping someone find their package, answering questions about delivery times, guiding a driver in real-time, or handling deviations that may arise.

You will work via phone, email, and chat, and enjoy varied workdays in a team that likes to support each other. No day is the same, and a lot happens, making the job both fun and rewarding!

What do we offer you? At Workz, we are experts in service and together with Airmee, we provide you with a thorough introduction, including training and practical experience in communication and customer interaction. You will also receive:

We believe in building strong teams where you have the chance to grow, and we are with you all the way, whether this is your second job or the start of something new.

We are therefore looking for someone who:

• Is positive, solution-oriented, and enjoys helping others

• Thrives in a fast-paced environment with rapid changes

• Is a team player who enjoys supporting colleagues

• Wants to develop in service, communication, and problem-solving

We focus heavily on personal qualities, but we would like you to have completed high school or equivalent and be able to communicate fluently in Swedish and English, both spoken and written.

It is a big plus if you have experience in customer service, an interest in IT, and/or knowledge of the Intercom system.

Practical information:

• Employer: Airmee

• Start: By agreement

• Scope: Full-time permanent position with an initial probationary period

• Location: Central Stockholm

• Working hours: Evening shifts, Monday to Friday 14:30-23:00, note that weekends may occur (support hours are 08:00–23:00).

• Contact: [email protected]

Application and process:

We do not look at CVs; instead, we focus on the competencies that are important for the role. Once you submit your application, you will receive a short matching test via email. It takes a maximum of 12 minutes to complete and is an important step to move on to the next stage of the process.

We look forward to hearing from you!