Vacant job

Do you speak and write fluent Finnish and have a passion for IT? Do you enjoy helping others and solving technical problems? Then this could be the opportunity for you!

We are looking for a service-oriented IT Support Technician who wants to be part of our client's wonderful and knowledgeable service desk. With us, you will work in an innovative company at the forefront, where you help customers and users with technical questions, troubleshooting, and support in a modern IT environment.

In the role of IT Support Technician, you are a problem solver with varying tasks and challenges. You will have the opportunity to gain deeper insights into different IT environments and find solutions to more complex IT problems. You will be responsible for troubleshooting both hardware and software as well as handling incoming cases via phone, email, and case management systems. You will work in a Windows environment with Microsoft 365 and manage account administration in Active Directory and Azure/Entra ID.

Responsibilities:

• Receive cases from their client's users and provide a good response.

• Management of client computers, servers, and mobile phones.

• Windows environment, Microsoft 365, and associated enterprise applications as well as administration in Active Directory.

• Follow up and complete their users' cases with a focus on customer satisfaction.

• Identify and report recurring issues within their support delivery.

To thrive in the role of IT Support Technician with us, we see that you are service-oriented, meticulous, and stress-resistant. You are a team player who enjoys working in a group. You thrive in an environment where knowledge is shared and you are at the forefront regarding services and technology.

What we are looking for in you:

• Strong interest in IT

• Experience in customer service or technical support is an advantage

• Knowledge in areas such as Microsoft 365, networking, Windows Server, and hardware

• Fluent in Finnish, Swedish, and English in both spoken and written form

Start: Immediate start with consideration for notice period. The assignment is full-time and permanent.

Location: Stockholm

Application: Interviews are conducted continuously and hiring will take place upon finding the right match.

What we stand for: At Camai, we offer one of the industry's leading employment conditions with great freedom as a guiding principle. We are driven by finding the best assignment for our employees. The most fun thing is to find a perfect match between consultant and client. We know that everyone has a dream job, and we are a tight-knit entrepreneurial team working to ensure that you enjoy going to work every day. We believe that competent people are drawn to each other and want to work with like-minded individuals in exciting client assignments.

We have one of the most favorable compensation models on the market tailored for a modern consulting organization with a lot of freedom. We simply have fun together!

Why should you choose us? With many years of experience in the consulting industry, we have carefully chosen our three core values: communication, ambition, and balance. To succeed, we believe that our employees should be involved in shaping their work according to their priorities and interests in life. With your ambition and the right tools from us, we ensure that you develop and are rewarded along the way.

Do you want to be part of our continued growth?