Vacant job

📍 On-site | Start February | Permanent

Are you a service-oriented IT professional who enjoys solving problems quickly, helping users, and being the one who makes things work? 🙌 We are now looking for an IT Support for a part-time assignment in a professional and fast-paced environment within financial services.

Here, you will be part of an engaged IT team where structure, collaboration, and high service levels are in focus. You will work closely with the business and play an important role in both ongoing support and improvement work.

You will be part of an IT team of about 9–10 people, report to the Service Desk Lead, and work from the office in Stockholm.

In this role, you will work with both 1st and 2nd line support, both locally and remotely. Examples of tasks include:

• User support (1st/2nd line) 🤝

• Incident and case management in the ticketing system

• Installation, troubleshooting, and support of hardware and software

• Management of user accounts, permissions, and access 🔐

• Support related to Microsoft 365 (Exchange Online, Teams, OneDrive)

• Administration and support of mobile devices (iPhone/iPad) 📱

• Management and support of client computers (e.g., Lenovo)

• Support for meeting rooms, video conferencing, and Teams telephony 🎥

• IT support during internal/external meetings and events

• Documentation of procedures and guides

• Onboarding and IT support for new employees

• Contact with suppliers and some management of purchases/IT assets

• Participation in smaller improvement and development initiatives

• Experience in IT support / Service Desk or a similar role

• Good knowledge of Windows client environments

• Experience in user-facing support in Microsoft 365

• Familiarity with case management and a structured working method

• Experience in installation and support of computers/peripherals

• Basic understanding of IT environments, user management, and security

• Good communication in Swedish and English both spoken and written

• Experience with MDM solutions (e.g., Microsoft Intune)

• Basic knowledge of SharePoint

• Experience with conference room technology and video meeting solutions

• Previous work in organizations with multiple offices/users

• Relevant IT education or certification (ITIL/Microsoft)

You are service-minded, comfortable in dialogue with users, and enjoy solving problems in a structured way. You take responsibility, enjoy collaborating, and contribute good energy to the team ⚡

📍 Location: Stockholm (on-site) 🕒 Scope: 1–2 days/week 🚀 Start: February 📅 End: Permanent

Do you want a role where you can combine technology, service, and collaboration in a modern IT environment? Then we would love to hear from you! 🙌✨

📩 Apply directly or send a message, and we will tell you more.

Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company – quickly and efficiently. Our main focus is on Finance, Administration, HR, Marketing, and IT, but we also have the broad expertise and flexibility needed to deliver tailored recruitment solutions across all industries.

Although we are a relatively new player, we have already built trust with many of Sweden's largest companies and work both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us a natural partner for companies looking to stay ahead in their recruitment.