Customer Service Advisor at Sparbanken Syd

As a customer service advisor, you will be the face of the bank for customers visiting the office and play a vital role in daily operations.

Alongside helpful colleagues, you will have the opportunity to influence and contribute to the office's working methods and success. Your work will involve meeting customers' needs for everyday services, savings, and identifying their requirements. You will actively engage in customer outreach and sales while also supporting your colleagues. Additionally, you will work on identifying customer needs for bookings with other professionals, such as business advisors and personal advisors.

This position is a temporary role for approximately 1.5 years. You will report to the branch manager at the office in Simrishamn and be part of a team of 12 people, located in Simrishamn, Kivik, and Borrby.

Who are you?

We are primarily looking for someone with one or more years of experience as a customer service advisor. You are sales-oriented, meticulous, responsible, and proactive. It is essential that you are service-minded and focus on the customer's needs.

Furthermore, you have a strong drive and interest in financial markets and are engaged in your work. You are structured and detail-oriented, capable of working both strategically with planning and practically with execution and follow-up. We believe you are motivated by finding simple solutions to complex problems and have a good ability to communicate and establish relationships with individuals in various roles and at different levels. It is important that you can work independently while contributing to a positive group atmosphere.

You are a communicative and service-oriented person who thrives in a role with significant customer contact. You have a positive attitude, are meticulous and structured – while also being adaptable to different situations.

We would like you to:

• Have a relevant university degree in economics or similar.
• Have a SwedSec advisor license. If you do not have it today, you will have the opportunity to obtain it alongside your work.
• Have experience in customer service, preferably within banking or finance.
• Have excellent communication skills in both spoken and written Swedish.

At Sparbanken Syd, we believe that people develop when they can be themselves, feel safe, and have the opportunity to influence. As an employee, you will be an essential part of an independent savings bank with a strong local connection and a clear purpose: the bank of the future with satisfied customers and proud employees.

What do we offer?

We offer more than just a job – we provide a place where you can grow. You will receive, among other things; a safe workplace where you can be yourself, a bank with short decision-making paths, a strong value base, and a willingness to try new things, benefits such as discounts on mortgages, private health insurance, health check-ups, wellness grants of 4000 SEK/year, Benifex (benefit portal), and compensation during parental leave.

How to apply

You do not need to write a personal letter – we focus on your skills and experience. Instead, we ask you to answer a number of questions, please do not refer to your CV. To ensure a fair process, we work competency-based and will anonymize your application.

We want everyone to feel welcome. We know that different backgrounds and perspectives make us stronger, and therefore we actively work with diversity, inclusion, and psychological safety – in everyday life and in recruitment.

Does this sound exciting? Then we want to know more about you! Welcome to submit your application today. We are continuously working on this recruitment and may fill the position before the application deadline, which is 2026-03-01.

If you have questions, please feel free to call Anders Boman at 0414-82 23 13, or HR Emelie Askmyr at 0411-82 22 08. The contact person for the Financial Union is Richelle Cruz at 0411–82 21 52.

Welcome with your application!

It is important for us to work closely and transparently – therefore we handle the entire recruitment process ourselves and kindly ask for no contact from external recruitment companies.

Welcome to life on the yellow side!

To a bank like no other. Sweden's only independent savings bank, working sustainably, answering when you call, and speaking in a way you understand. The bank, in pure Skåne.

With genuine local roots, we aim to empower you through better financial health. We strengthen the local community by giving back. We are a reliable companion in life and career, through generations.

We have been around since 1827 and have always had a strong commitment to the community – it is in our DNA. We believe in people, in long-term thinking, and that banking should be simple and human. Our profits do not go to shareholders but to our foundation, which reinvests in the community. This is our idea of sustainable economy.