Personal Ombudsman for the Disability Sector

We are now expanding our operations and are looking for an additional personal ombudsman for the Disability Sector.

A personal ombudsman is a voluntary support aimed at adults with extensive and long-term mental disabilities. The mission aims to strengthen the individual's rights and opportunities in contact with various societal institutions. With us, you will be part of an engaged team of seven competent personal ombudsmen, with varying backgrounds and experiences. We work closely together, with strong collegial support, and one of the personal ombudsmen has a coordinating function.

The position is permanent with a full-time employment rate of 100% and is based at our office at Östersängparken, Förlandsgränd 1C. You will work office hours with annual working time, which provides good opportunities for flexibility. The job involves a significant amount of travel by car, as clients may reside in different parts of the county.

Your New Job

In the role of personal ombudsman, you will primarily work on mapping and formulating the client's need for support and assistance in society, in close collaboration with the individual. The support may include areas such as finances, daily activities, work, leisure, and contacts with authorities. To succeed in the assignment, we would like you to have previous experience working with people, for example in a social profession, and that you feel comfortable in that work. You have the ability to show empathy and understanding for the client's situation, while being aware of the importance of supporting without taking over the client's responsibilities or tasks. You also have good collaboration skills and contribute to a professional and respectful work environment together with your colleagues or in collaboration with partners. Collaboration with other municipalities occurs. It is also an advantage if you have the ability to read, understand, and apply instructions and regulations from, for example, the Social Insurance Agency or other authorities.

Common Tasks

• Map and formulate the client's need for support and assistance
• Support and guidance together with the client
• Participate in contacts with authorities

Your Competence

Requirements

• High school education deemed suitable by the employer
• Good Swedish in speech and writing
• Good computer skills
• Driver's license-B (including manual transmission)

Meritorious

• Experience working in social work
• Knowledge and/or experience in reading, understanding, and applying instructions and regulations from authorities

We are looking for someone who has the ability to understand someone else's perspective or situation without taking over the person's feelings. Takes initiative, starts activities, and achieves results. Has a good understanding of how people absorb knowledge and their different conditions. Adapts the way of conveying their message to the recipient. Is outgoing and socially active in professional contexts. Creates contacts and maintains relationships. Works well with others and relates to them in a responsive and smooth manner. Listens, communicates, and resolves conflicts constructively. Takes responsibility for their task. Structures their approach and drives their processes forward. Plans, organizes, and prioritizes work effectively. Sets and adheres to timelines. Communicates clearly. Ensures that the message is conveyed and that expectations are clear for all parties involved. Reminds and follows up.

Great emphasis is placed on personal suitability.

The Recruitment Process

Interviews may take place on an ongoing basis. We ask that you attach your CV and cover letter to your application. Grades/certificates do not need to be sent with the application. We will ask you to provide these if you are invited for an interview.

The municipality of Östersund has considered the choice of advertising channels before advertising and therefore declines calls from recruitment firms and ad sellers.

What Do We Offer?

The municipality of Östersund offers you benefits such as paid vacation from the first year of employment, vacation exchange, wellness grants, or wellness hours. Through our benefits portal, you can access independent pension advice and a variety of discounts and offers. You can also receive quick and professional support from various specialists, such as psychologists, lawyers, and economists, through the Employee Support service. You can read more about our benefits on our website: https://www.ostersund.se/naringsliv-och-arbete/jobba-hos-oss/sa-har-jobbar-vi/lon-och-formaner.html (https://www.ostersund.se/naringsliv-och-arbete/jobba-hos-oss/sa-har-jobbar-vi/lon-och-formaner.html)

About the Health and Care Administration

Working with heart with us at the Health and Care Administration means that you contribute to creating simpler, richer, and safer lives for the residents of Östersund. We work with people of all ages and strive to always make a difference in everyday life. It is important. For real.