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Administrator in Payment Enforcement

Kronofogdemyndigheten

Västra Götalands län, Uddevalla

Previous experience is desired

19 days left
to apply for the job

A Job That Counts!

With us, you contribute to a well-functioning society for the public and businesses.

About the Job

As an administrator in payment enforcement, you primarily work with processing claims for someone to pay or to return or remove property. Your main working tool is your computer, where you work in case management systems, register, and manage various documents. With the support of laws and regulations, you assess the documents and make decisions. The work requires a combination of accuracy, efficiency, and good service, as you handle a large number of cases with high demands for legal certainty and quick processing. Customer contacts are a natural part of the job, both in writing and by phone. We work nationwide, and you are part of a team that collectively takes responsibility for results, planning, and workload distribution.

We work in a team-based manner and collectively towards set commitments. This means that you need to have good collaboration skills and be able to deliver results with both pace and high quality. We support each other to achieve our commitments – both within the team and throughout the organization. Together, we drive continuous improvement efforts and collaborate with other parts of the authority.

Initially, you will undergo internal training where practice is combined with theory for about five weeks. Gradual further training will be a natural part of your continued development in the job.

Everyone who works at the Enforcement Authority contributes to the fight against crime. Your tasks include identifying and preventing attempts at criminal activity and notifying other authorities of suspected crimes. As an administrator, you can counteract unfounded claims in applications for payment enforcement. This can result in you contributing to stopping claims from being established and collected on incorrect grounds.

The place of employment is Uddevalla.

About You

As an employee at the Enforcement Authority, you are expected to live up to our employee policy.

Employee Policy (https://www.kronofogden.se/jobba-hos-oss/medarbetarpolicy)

You take initiative, are engaged, and take responsibility for achieving goals. You contribute to the development of the organization and help your colleagues succeed. You treat others with respect, kindness, and actively listen to others while showing a positive attitude.

You work result-oriented, show decisiveness, and focus on what needs to be achieved. You are stable and trustworthy when meeting people in vulnerable situations. You communicate easily and are pedagogical when interacting with customers. You have an analytical ability that allows you to see connections and find the most effective solution. You adapt to the circumstances and the changes that occur.

Your Qualifications:

  • High school diploma
  • Relevant work experience in areas such as finance, case management, or a job where you have had direct contact with customers or citizens
  • Good IT skills and experience working in various IT systems as well as the ability to handle different digital tools
  • Good ability to express yourself in Swedish, both orally and in writing.

Current experience in high-tempo case management with high quality according to established routines is desirable.

About Us

The Enforcement Authority is a government agency with an important mission. We work closely with people in vulnerable situations. We help those who have not been paid and guide those who need to pay. We provide citizens and businesses with information and good service, so they can make long-term and sustainable decisions. This requires knowledge, decisiveness, care, and courage. We contribute to a well-functioning society for the public and businesses – a society where debts and other claims are established and collected in a legally secure manner.

With us, you can expect challenging tasks that are also developing for you. When you leave work at the end of the day, you can be sure that you have done something that truly counts – both for others and for yourself.

Good to Know

The employment is permanent and begins with a six-month probationary period. You will be employed as an administrator. The Enforcement Authority offers the possibility of remote work by agreement with the employer.

Working in the government means that you follow the state value base. There are also special requirements for judgment, security thinking, and compliance with applicable laws. We ask questions during the interview about any previous criminal activity and shortcomings in previous employment. For final candidates, these questions are also asked of references. We also collect information about debts registered with the Enforcement Authority, bankruptcy, and business prohibitions. The information obtained is taken into account in the overall assessment of your suitability for the position.

Employment with us may involve placement in a security class. A security review with a background check according to the Security Protection Act (2018:585) may therefore be conducted before a hiring decision is made. For some of our tasks in the security class, Swedish citizenship is required.

When applying, please attach your CV. We do not use cover letters in our recruitment process, so please do not include one in your application.

Get to know us better by visiting our website and following us on LinkedIn.

Enforcement Authority (https://www.kronofogden.se/jobba-hos-oss)

LinkedIn (https://www.linkedin.com/company/kronofogdemyndigheten/)

Welcome with your application by 2026-02-23!

We collaborate with the Swedish Tax Agency in our recruitment, which means that the Tax Agency's HR department will handle your application.

The Enforcement Authority uses the government framework agreement for ad mediation. Therefore, we kindly ask for no calls from ad mediators or salespeople.

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