Vacant job

Travel Support is one of Europe's leading travel assistance companies. We offer a wide range of solutions that include healthcare, travel, and roadside assistance. Travel Support collaborates with various insurance and assistance companies to help travelers from around the world who encounter problems during their travels in Europe.

From our emergency center in Varberg, we provide urgent personal assistance across Europe, 24/7, all year round. For more information, visit www.travelsupporteurope.com

If you want to know more about how we work – feel free to check out our film – Our Line Of Work: https://vimeo.com/780341739

Travel Support is gearing up for summer and we are looking for new colleagues for our alarm center in Varberg.

Are you looking for a fast-paced and exciting summer job? Do you have an interest in helping people in unforeseen situations? Do you want to work in a cutting-edge international organization? Then you have found the right place!

The role of Travel Assistance Coordinator involves helping people over the phone who have encountered various types of insurance claims. This can include unexpected breakdowns during car travel, both in Sweden and abroad, where you assist customers with assistance, towing, and rental cars. You may also handle medical cases by booking doctor consultations, arranging repatriation from abroad, taxis, and hotels. When there are many calls, you will focus on answering the phone/helping people in need, and during quieter periods, you will work more on administration and closing cases.

We are looking for you who is service-oriented, resilient under stress, and possesses self-awareness and personal maturity. You are flexible and can easily adapt to changing circumstances. Furthermore, you are challenged by providing the perfect customer service and can deliver this using the phone, multiple systems, and a computer as your primary tools.

The basic requirement for the position is that you are at least 18 years old. You must also be fluent in Swedish and have a good level of English. If you speak additional languages or have studied/worked abroad, it is a plus.

There are no educational or experience requirements for the position, but previous experience in customer service over the phone is an advantage.

To succeed in the role

• You have good communication skills and can communicate fluently in English.
• You have a strong sense of responsibility and a keen eye for detail.
• You thrive in an international environment with varying points of contact.
• You are a confident person and have the ability to make correct decisions, even in stressful situations.
• You have good computer skills, are a quick learner, and enjoy working with the phone and computer as your main tools.

Language skills in Nordic languages are highly desirable. Other European languages are also a plus. In the selection process, we place great importance on your personal qualities.

We offer you an exciting, varied, and challenging job. You will have an important role with us and will work alongside competent colleagues in a warm and friendly atmosphere where collaboration, community, and supporting each other is a given. The position starts with training that combines theory, practice, and guidance so that you feel secure in starting your new role!

Scope

• Scope: 75%
• Working hours: Varying working hours from 07:00 - 15:30 and 15:30 - 23:00
• Start date: Desired start for training, evenings and weekends in May, work starts in June
• Workplace: Travel Support's office in Varberg
• Salary: According to collective agreement, fixed salary + OB.
• We are also looking for staff for our night shifts 23:00 - 07/08:00

Travel Support International AB provides all necessary training. The company is a member of Almega and affiliated with a collective agreement with Unionen.

We offer an exciting role in a wonderful team at an international workplace – right in the center of Varberg!

Interested?

Does this sound like the right opportunity for you? We hope you submit your application today as we are interviewing candidates on an ongoing basis and the position may be filled before the application deadline. If you have any questions or concerns regarding the position and Travel Support, please feel free to contact Simon Johansson, Head of Operations, at [email protected].

We look forward to your application!

At Travel Support, there are good opportunities for development and to grow with our business. The organization strives to be an attractive employer where we offer a warm and open atmosphere and where collaboration, community, and supporting each other is a given.

Welcome with your application by 1/3 2026, mark your application “Summer Job Assistance Coordinator” and specify if you are applying for day/evening and/or night shifts,

Email your application to [email protected]