Vacant job

Every year, the Swedish Social Insurance Agency makes 24 million decisions that affect people's lives and the entire society. We disburse approximately 250 billion SEK each year. It is everyone's tax money that we manage. It is a great responsibility. Therefore, we take the time to understand each case, follow laws and regulations, inform and guide, care, and show consideration. This is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency.

Quality assurance, decision-making, and communication
As a decision-maker, you will decide on compensation within the benefits of Care Allowance and Additional Cost Compensation. Those who investigate individual cases within the relevant benefit will provide proposals for decisions that you will quality assure. The decisions have significant implications for citizens' security and livelihood. Therefore, you ensure that the decision you make is legally secure and understandable for the insured. In your role, you contribute to providing individuals with the conditions to feel control and security in their interactions with the Swedish Social Insurance Agency. You will be in contact with insurance investigators both by phone and in writing. As a decision-maker, you handle confidential information, which places higher demands on proper handling. Therefore, it is important that you have a high level of security awareness.

You keep yourself updated on the current legal situation and collaborate with, in addition to those investigating individual cases, specialists and insurance medical advisors, among others. You actively contribute to ensuring that investigators and local managers have the right competencies to meet citizens' needs.

We are looking for someone who

• has a university degree or experiences and qualifications that can be deemed equivalent
• acts on their own initiative and takes responsibility for achieving good results
• can understand and analyze complex issues
• collaborates effectively with others to achieve common goals
• has good communication skills, both verbally and in writing
• has worked at an authority with qualified investigations and made decisions that have affected individuals.

It is meritorious if you

• have good experience in effective case handling with good quality
• have good competence and expertise within the relevant benefits
• have good administrative law knowledge and understanding
• have good knowledge of how to professionally meet people.

We place great importance on your personal qualities.

Other
A number of positions, permanent, full-time, with start date by agreement. A probationary period may be applicable. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. In this recruitment, psychological tests may be used as part of the selection process. Locations: Stockholm (Sundbyberg/Älvsjö), Östersund, Umeå, Luleå, or Gävle.

Do you want to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs
Contact persons
Manager: Evin Zarei, 010-1166631 or Helena Persson Einarsson, 010-1123059 (for questions about the position). HR specialist: Moa Brink, [email protected], 010-1140894 (for questions about the recruitment process). ST: Anu Lappalainen, 010-1128603 or Saula Welker Bartoletti, 010-1162287, Saco-S: Daniel Isklint, 010-1124904, Seko: Eliza Grundström, 010-1153402.

Application
Welcome with your application by February 3, 2025. Please upload your diplomas, grades, and certificates along with your application.

If you have protected personal information or no access to BankID, please contact the HR specialist named in the ad by phone for assistance in submitting your application.