21Activa Bemanning & Rekrytering AB - Logo

Job Advertisement: Order Management and Customer Communication

21Activa Bemanning & Rekrytering AB

Stockholms län, Stockholm

Previous experience is desired

5 days left
to apply for the job

About the Position

Job scope and key deliverables:

Supervise and align customer sales orders in NERP according to demand planning and supply guide from SCM. Inform customers and key account managers upon supply changes.

Role Tasks:

  • Order release and align orders according to demand plan
  • Secure PO-SO alignment with customers
  • Inform customers of shortage and order changes
  • Pricing

Main Competence:

Organising and Executing:

Plans ahead and works in a systematic and organised way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.

Supporting and Co-operating:

Supports others and shows respect and positive regard for them in social situations. Puts people first, working effectively with individuals and teams, clients and staff. Behaves consistently with clear personal values that complement those of the organization.

Interacting and Presenting:

Communicates and networks effectively. Successfully persuades and influences others. Relates to others in a confident and relaxed manner.

Qualifications

Most relevant previous work experience:

  • Minimum 1-2 years of working experience within SCM, logistics
  • Excellent communication skills in English - both spoken and written
  • Intermediate Excel skills

In this role, it is important you comply with daily work routine and organize your order alignment keeping the timeline. Additionally, you have the ability to communicate with different stakeholders. Samsung is a fast-moving industry and there are many opportunities to grow and develop. In order to enjoy working with us, you must be a person who appreciates a fast-paced environment, adapts well to change and can take own initiative.

About the Employer

At 21Activa, we have over 30 years of combined experience in staffing and recruitment. With a focus on warehousing, logistics, transport, and administration, we help companies in Stockholm, Uppsala, Roslagen, and Mälardalen find the right competence. We are an authorized staffing company with a collective agreement that stands for security and commitment. When our employees feel good, the best results are created for our customers.

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