Vacant job

Are you great at solving problems, enjoy talking to people, and think that ctrl+alt+del is a bit too basic? Perfect – then you are the one we are looking for!

About the role

As a 1st line technician, you are the first point of contact when our customers need help. You will handle cases via phone, email, and chat – everything from quick fixes to more complex troubleshooting.

A common thread in the job is to always deliver world-class service while keeping everything organized by documenting everything in the systems.

We believe you have/are

• High school or post-secondary education in IT (or equivalent experience).

• Maybe you have completed a vocational training program and had an internship – great!

• Fluent in Swedish and English, both spoken and written.

• Knowledge of (or curious to learn more about):

  • Active Directory

  • Networking (DHCP/DNS, TCP/IP)

  • ServiceNow

  • Troubleshooting

• Experience with Windows (Linux is a plus).

We offer

• Employment as a consultant through Gigstep, where we are always close at hand.

• Opportunity to sharpen your IT skills and obtain certifications with the client.

• A safe place to grow both personally and professionally.

• A bunch of great colleagues and regular consultant activities – we like to have fun!

Does this sound like you?

We are recruiting continuously, so don’t wait too long – the ad may close faster than you can type ping 127.0.0.1.

👉 Apply today and become our next IT hero!