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- Service Advisor at Malmö Bilcentrum AB
Service Advisor at Malmö Bilcentrum AB
Malmö Bilcentrum ABSkåne län, Malmö
Previous experience is desired
Are you passionate about customer contact and service? Do you have an interest in cars and want to work with a fantastic brand?
Apply for the position of service advisor with us at Malmö Bilcentrum AB and become a part of our team. We are a Kia dealer in Malmö and operate a business with new car sales, used car sales, service workshop, detailing, and parts sales.
As a service advisor, you are the first person a customer meets when they come to the workshop. You will be the company's face to the outside world along with your colleagues in customer reception.
Your work will include helping customers via phone, email, and in-person with:
• Advice
• Quotes for workshop repairs
• Bookings
• Upselling
• Writing work orders
• Receiving and handing over cars
• Processing payments
• Working in Cabas (insurance cases)
• Selling tires
To thrive as a service advisor, you should enjoy working in a consultative role with customers in a sometimes fast-paced environment. This requires a high level of service awareness, good communication skills, and the ability to handle a job where many things happen simultaneously. We see our new colleague as a cheerful, energetic, and service-minded person. A team player who does not hesitate to support their colleagues and contributes to a positive atmosphere in the team. Experience in the automotive industry is not a requirement; we are looking for someone who loves working in service and has an interest in cars. We value the right personality in this recruitment.
Requirements: B driver's license (manual), proficiency in Swedish both spoken and written, and computer skills.
Meritorious: Experience with programs such as Imaweb Kobra and Cabas. Experience in customer reception in the automotive industry.
The position is a permanent full-time position with a six-month probationary period. The application deadline is 8/2. A collective agreement is in place. Working hours are according to a schedule from 06:45 to 15:45 and 08:00 to 17:00.
Interviews will be conducted on an ongoing basis, and the position may be filled before the application deadline.
We welcome your application.
Applications should be sent to [email protected]
Please mark your application with: Service Advisor
http://www.malmobilcentrum.se (http://www.malmobilcentrum.se)
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