Vacant job

Workplace Description

Are you ready for a bigger challenge?

The Swedish Police Authority is Sweden's largest authority with approximately 40,000 employees across the country. With us, you have the opportunity to contribute to the Police's mission – to increase safety and reduce crime in society.

The main task of the IT department is to provide IT services to the entire Police Authority. The IT department is an important part of the crime prevention and crime-fighting work, and IT is one of the most important tools for streamlining the police and improving the quality of police work. The IT department develops and modernizes the police's IT, and the authority invests heavily in strengthening the department with new specialist skills and the latest technology for the benefit of citizens and employees in the police operations.

Delivery and support deliver, maintain, coordinate, and organize the technology that the authority's employees use in their work. Delivery and support provide support regarding all technology used by the core operations.

Job Description

As an IT technician, you will have an exciting workday, where you work closely with the operations in an interesting work environment. You focus on solutions based on the police's work and the needs of the operations.

Your main tasks include:

• providing second-line IT support to our end users
• working with installations during renovations
• delivery and installation of new technology in various areas
• administration of existing equipment

The place of employment is in Uddevalla, but you will primarily operate within the entire Police Area Fyrbodal and travel within the entire western region may occur. On-call duty is included in the position.

Qualifications

This is an opportunity for you who have:

• IT-oriented upper secondary or post-secondary education or relevant work experience deemed equivalent by the employer.
• At least two years of recent work experience as a Second-line IT technician, where you have independently handled cases and met users in person.
• Good knowledge of PCs, printers, peripherals, and network communication equipment.
• Experience working in case management systems, with accompanying documentation deemed relevant by the employer.
• Very good knowledge of Swedish, both spoken and written
• Good knowledge of English
• Driving license B (manual)
• Swedish citizenship

It is meritorious if you also have:

• Knowledge of Cisco, such as CCNA certification.
• Experience independently planning and coordinating assignments or projects.
• Experience working with mobile phone administration in larger organizations deemed relevant by the employer.
• Experience working with telephone exchange systems.
• Experience working with audio/video systems.
• Experience working administratively with server configuration, policy management, and/or AD.
• Experience setting up new workplaces and new establishments.

Personal Qualities

We see that you who are applying have the ability to work independently with good structure. You are happy to help colleagues when needed and contribute to good collaboration in the group. You are not afraid of three-letter abbreviations but see it as an opportunity to learn something new. Furthermore, you enjoy solving problems, are flexible, and providing good service is a given for you.

We will place great emphasis on personal qualities.

Other Information

Job Title: Case Officer

Employment Type: Permanent employment, six-month probationary period

Work Location: Uddevalla

Working Hours: 40 hours/week, daytime with flexible working hours

Start Date: By agreement

Function: IT Technician

Apply by attaching your CV (we do not want a personal letter) and answering the selection questions in your application email. The questions are based on the requirements profile for this recruitment, and your answers will form the basis for the selection process. It is therefore important that you answer clearly and thoroughly to the questions and do not refer to other documents, e.g., CV.

Answering the questions is a prerequisite for your application to be considered complete.

Please note that requirements and any merits must be fulfilled at the time of application.

The information you provide in connection with your application may be used to contact you, obtain information and invitations, as well as any employment documents.

Applications are made via the employer's website. Follow the instructions in the advertisement to submit your application.

If you have protected personal information, references, or similar information that you consider to be sensitive, we recommend that you contact the responsible HR consultant before proceeding with your application.

We place high demands on our employees' security and confidentiality awareness. Security clearance with a background check according to the Security Protection Act (2018:585) will be conducted before a decision on employment is made. Employment comes with an obligation to be placed in a war position. Read more about war placement and security clearance at https://polisen.se/krigsplacering (https://polisen.se/krigsplacering) and https://polisen.se/sakerhetsprovning (https://polisen.se/sakerhetsprovning)

Your application is a public document according to the principle of public access.

The Swedish Police Authority

The Swedish Police Authority offers you a workplace that stimulates diversity, creativity, and personal development. Please read about our benefits as an employee of the police at https://polisen.se/erbjudande (https://polisen.se/erbjudande)

We conduct our operations according to the six principles of the state value base: democracy, legality, objectivity, freedom of opinion, respect, as well as efficiency and service. As an employee of the police, you are expected to act according to these and contribute to their maintenance. It is a prerequisite for legal security, legal certainty, and for the police's legitimacy in society. As a representative of the police, you respect everyone's equal value and create trust in the police.

Please read more about the police and our operations at www.polisen.se (http://www.polisen.se)

Warm welcome with your application!

We kindly ask for no calls or emails from those wishing to sell advertising and recruitment services.