Sales-Focused Customer Service Representative at Telenor

Do you want to combine service and sales in a role where you make a difference for customers every day? As a sales-focused customer service representative at Telenor, you will work purposefully to create an excellent customer experience while driving the company forward! With us, you will have the security of a fixed base salary and a full-time position - while also having the opportunity to influence your own salary through attractive bonuses and commissions. Welcome to apply to Telenor's team in Solna!

Start:

March 2026

Assignment:

Consultancy assignment for 6 months with the possibility of employment at Telenor

Location:

Solna, Stockholm

Working hours:

Office hours Mon - Fri

Salary model:

Fixed base salary + commission

About the role

In the role of sales-focused customer service representative, you are Telenor's first point of contact with customers via phone. In this role, you will only handle incoming calls from existing customers.

You will be part of an engaged team and will work results-oriented, guiding customers to the right solutions and presenting products and services that meet their needs - with a focus on creating added value for the customer while driving sales forward.

Common tasks:

Assist existing customers with inquiries and issues.
Identify customer needs and offer products and services that create added value.
Work towards clear goals and be motivated to achieve and exceed them.
You will receive a thorough introduction at the beginning of your employment to create the best possible conditions for success in the role. At Telenor, there are good development opportunities, and in addition to a fixed salary, you have the chance to earn good commission when you meet and exceed your goals.

We are looking for someone who:

Has previous experience in sales/up-selling, preferably via phone.
Is driven, service-oriented, and enjoys working towards goals.
Has good computer and system skills
Fluent in Swedish and English, both spoken and written
Completed high school education (we appreciate if you upload your grades/study certificates on your profile attached with your application)

In accordance with our customers' requirements, we conduct a background check in the criminal and conviction register as part of this recruitment process before any employment.

Recruitment process

In this recruitment process, a digital chat interview is a mandatory step. Immediately after you complete your application, you will receive an email and SMS with a link to Hubert where you will conduct the chat interview.

About Telenor

At Telenor, our customers are the most important thing we have - and we have decided: we want Sweden's most satisfied customers! We are now investing heavily in our customer experience and customer service and are building a completely new customer service at our headquarters in Råsunda.

For us, people always come first. And technology comes second. You should always be able to stay connected with those and what matters most to you. Our belief is that connected societies are stronger societies. As a Telenor employee, you will be an important piece of a larger international organization that aims to create societal benefits by delivering first-class connectivity in the communities we operate in.

About Manpower:

Manpower is Sweden's leading recruitment and staffing company with tens of thousands of attractive employers across the country as our clients. With our extensive network, both locally and globally, we can offer a multitude of exciting job opportunities that help you build your career, both in the short and long term. With us, you can apply for full-time jobs or part-time jobs alongside your studies.