Vacant job

Are you a driven and structured person with experience in back office, customer service, and sales? Officecloud is now looking for a Back Office Manager.

About the position

In the role of Back Office Manager, you will have overall responsibility for the entire back office. You will lead and support the staff with a focus on quality, structure, and efficient working methods. You will ensure that the registration and administration of both new and existing customers are carried out correctly, as well as that subscriptions and contracts are handled according to applicable procedures.

You have a good understanding of both the subscription business and sales processes and serve as an important support to both customer service and the sales team in their daily work.

Working hours:

Full-time, Monday–Friday from 08:00 to 17:00

Your responsibilities

• Lead and develop the back office team
• Ensure quality in customer and subscription administration
• Identify customer needs and present tailored solutions
• Work towards set goals and budget

We are looking for someone who

• Has experience leading or coordinating a team
• Has 3–5 years of experience in sales, operator services, and administrative work
• Has experience in back office and/or customer service
• Is responsible, meticulous, and structured

We offer

• Fixed salary according to agreement
• Clear introduction and continuous training
• Good development opportunities within the company
• A positive work environment with engaged colleagues

Does this position sound like something for you? Apply today!

Selection is ongoing.