Vacant job

About the Position

As a helpdesk technician, you will be an important part of a smaller IT team with close contact with users. The role is broad, practical, and social, and you will work with both traditional user support and local technical equipment. You will work in an environment where professional service is highly prioritized while developing your technical skills.

In this role, you will be employed by Wrknest and work as a consultant for the client.

Your Future Responsibilities

You will be part of the internal IT support team with a focus on daily user support. This means a varied job where you assist colleagues with both software and hardware-related issues.

• Provide support in a Microsoft 365 environment

• Manage cases in Entra ID/Active Directory

• Troubleshoot and maintain PCs and iPhones

• Be responsible for managing and supporting conference technology

• Participate in installations and setups of IT equipment

• Act as a technical contact person for users in the office

We are looking for someone who

Requirements:

• Has at least a high school education, preferably with relevant post-secondary specialization

• Has at least 2 years of experience in a similar IT support role

• Can express themselves fluently in Swedish, both spoken and written

You also have good knowledge in:

• Office 365

• Entra ID/Active Directory

• Hardware management of PCs and iPhones

• Conference technology

You are someone who enjoys working closely with users, has a good sense of service, and likes to solve problems. You are structured, solution-oriented, and have an easy time adapting to new systems and routines.

Additional Information

Start: By agreement Workplace: Central Stockholm Extent: Full-time Employment Type: Consulting assignment via Wrknest

About the Client

The client is one of Sweden's leading business law firms and works with some of the market's most complex and interesting cases. They combine deep legal expertise with high-quality service in everything they do, and technology is a natural part of this. The office is centrally located in Stockholm and characterized by a professional yet warm and inclusive culture.

About Wrknest

At Wrknest, we don't do things like everyone else. We believe in constantly daring to see new opportunities and think differently. When we started, it was to challenge old ways of recruiting.

We live in a time of rapid digital development. Knowledge needs to be continuously renewed to remain relevant. Therefore, it is essential to be able to adapt quickly. This means that we do not only look at the candidate's CV during recruitment. Instead, we consider the overall potential and offer personalized upskilling. This way, we can quickly match the knowledge needs that exist right now. Read more at www.wrknest.se.