Reviewer at the Social Insurance Agency

Every year, the Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion kronor each year. It is everyone's tax money that we manage. It is a great responsibility. Therefore, we familiarize ourselves with every case, follow laws and regulations, inform and guide, care, and show consideration. This is a job for you who want to take responsibility. Welcome to the Social Insurance Agency.

Investigations, analyses, and teamwork

As a reviewer, you uphold citizens' rights by conducting a new comprehensive review of decisions where individuals have requested a reassessment of the Social Insurance Agency's decision. You assess, investigate, and decide on the case. You make clear and legally secure decisions that address all claims. If a reassessed decision is appealed to the court, you are responsible for preparing documentation for the court's review. You communicate via phone or in writing. Externally, you interact with employers, healthcare providers, the Public Employment Service, municipalities, and county councils.

In your work, you actively strive for continuous improvement of quality in work processes and case handling, and you support learning in the handling of individual cases. As a reviewer, you handle confidential information, which places high demands on proper management. Therefore, it is important that you, who will work with us, have a high level of security awareness.

We are looking for someone who

• has a university degree or experiences and qualifications that can be deemed equivalent, preferably with a focus on social sciences or law
• has a systematic and meticulous approach and delivers results according to agreements
• can independently and effectively understand and analyze complex issues
• collaborates effectively with others and shares knowledge, experiences, and information
• has good communication skills, both verbally and in writing
• supports others in striving to achieve common goals.

It is an advantage if you

• have experience in case handling/investigation within health insurance
• have professional experience in written and oral communication
• have experience in case handling and are accustomed to reading and evaluating information from a large amount of text
• have knowledge and experience working with administrative law, transparency and confidentiality, and the Social Insurance Code
• are used to handling large volumes of cases without losing efficiency and quality.

We place great importance on your personal qualities.

Other

A number of positions, permanent, full-time, with start date as agreed. A probationary period may be applicable. In accordance with the Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. There is an opportunity for remote work if the job allows. In this recruitment, psychological tests may be used as part of the selection process. Locations: Stockholm, Västerås, Uppsala, Örebro, Gävle, Malmö, Gothenburg, Skövde, Borås, and Halmstad.

Would you like to know more about the Social Insurance Agency as an employer? Visit fk.se/jobbahososs (https://fk.se/jobbahososs)

Contact persons

Manager: Biljana Mrden, 010-116 28 65 (for questions about the position). HR specialist: Mona Högsborg, [email protected], 010-113 44 83 (for questions about the recruitment process). ST: Anna Henningsson Lindqvist, 010-118 05 43, Saco-S: Anton Gustafsson, 010-111 92 43, Seko: Eliza Grundström, 010-115 34 02.

Application

Welcome with your application by January 29, 2026. Please upload your diplomas, grades, and certificates along with your application.

If you have protected personal information or no access to Bank ID, please call the HR specialist named in the advertisement for assistance in submitting your application.

In everything we do, we will act based on the principle of equal value of all people, legal security, and good service.