Vacant job

✨ Experienced Retention Agent Wanted for Leading Security Brands ✨

We are looking for someone who is passionate about customer relationships and wants to work with some of the most exciting brands in the security and safety market – such as Förebygg and Bevakia. The job involves receiving incoming calls as a Retention Agent from existing private and corporate customers from our 900 sqm newly renovated office located on the 9th floor in Kista, right in the Nordic Forum.

About the Position
As a Retention Agent, you actively work to retain and develop our existing customers. You are a key player in our savedesk and use your communication skills and business acumen to create long-term relationships. You handle cancellations, find tailored solutions, and ensure that our customers always feel secure and satisfied.

We are looking for someone who has:
✅ Documented experience in savedesk/retention sales
✅ Preferably a background in security services, alarm services, or similar industries
✅ Experience in insurance brokerage is a plus
✅ Drive and willingness to exceed set goals
✅ Ability to build trust and create good relationships over the phone

We offer you:
🌟 The opportunity to work with strong brands in a growing industry
🌟 A family-like workplace where we support each other and celebrate successes together
🌟 Attractive salary model with fixed salary + commission
🌟 Ongoing training and coaching for your development

Benefits:
🌟 Unlimited access to our state-of-the-art gym and training facilities
🌟 Enjoy daily lunch options where we cover half the cost of your lunch.
🌟 Opportunity to attend training through the Success Academy free of charge

About the Company

Västkustbolaget has over 120 employees and 10 subsidiaries, providing us with a strong and stable foundation. We who work in the group have a tremendous success mindset, and the office is characterized by wonderful individuals who all want to develop. It is important to us that you enjoy your work and genuinely want to come to work every morning, which is why we do everything we can to provide you with the right conditions and development opportunities.

Location: Kista, Stockholm
Employment Type: Full-time

Apply now and we will schedule a job interview as soon as possible!