Vacant job

Company Description

Vattenfall is one of Europe's largest producers and retailers of electricity and heat. Our main markets are Sweden, Germany, the Netherlands, Denmark, and the United Kingdom. Within the Vattenfall Group, there are approximately 20,000 employees. We have electrified industries, delivered energy to homes, and transformed lives through innovation for over a hundred years. We are working towards fossil freedom and driving the transition to a sustainable energy system.

Vattenfall Customer Service Nordic is responsible for sales, billing, and customer service through traditional and digital channels for Vattenfall's customers in the Nordic region. Our customer service is located in Umeå, Solna, and Helsinki, and together we are about 300 employees who support Vattenfall's various businesses through the customer interface. We work for fossil freedom by guiding our customers to climate-smart solutions. We take pride in creating world-class customer experiences and delivering on agreed goals, thereby contributing to the development of Vattenfall and its brand.

In 2021, Vattenfall Customer Service Nordic was awarded the Unionen prize for Sweden's most LGBTQI-friendly workplace. We know that a good work environment, a first-class customer meeting, and innovative thinking are based on the fact that we all complement each other. With us, you can proudly be who you are!

Vattenfall Customer Service Nordic is certified as a Great Place to Work®. The certification is based on an employee survey within the dimensions of Credibility, Respect, Fairness, Pride, and Camaraderie.

About the Role

We are looking for someone who wants to drive the management of payments. Cash and Credit Management, part of Business Support & Compliance within Customer Service Nordic in Umeå, needs to fill a permanent position at 100% as a Cash Management Specialist.

We offer you the opportunity to work alongside colleagues in our team who work closely together and support each other. You will take significant responsibility for managing payments but also for your own development, which means that you, as an applicant, want to step in with 100% commitment, great initiative, and a focus on continuous improvement.

We believe that success is achieved through teamwork, strong engagement, ensuring everyone has a voice, holding each other accountable, and providing constructive feedback.

Main Responsibilities

The Cash Management Specialist's mission is to manage payments and support the business in achieving the strategies and goals set out in the business plan by:

• Managing and administering direct debit payments.
• Administering incoming and outgoing payments.
• Professionally meeting and supporting internal operations for training purposes.
• Continuously providing improvement initiatives and solutions to develop and streamline our working methods and participate in projects.

Requirements

• Preferably several years of work experience with knowledge of payments, credit management, or accounting.
• System knowledge and experience with SAP (CRM/ISU) and Corporate Netbank (Nordea).
• You have good knowledge of Microsoft Office 365.

You as a person:

We are looking for someone who has a holistic view and a good understanding of the business's needs. You have knowledge of and enjoy a structured and solution-oriented approach and possess good analytical skills. You are responsible and used to taking your own initiatives. Collaboration with colleagues and other units is an important part of the assignment.

Additional Information

Location: Umeå

Employment Conditions: The permanent position is 100% with placement at Vattenfall's office in Umeå, starting as soon as possible.

We Offer

In addition to being part of shaping the future's smart energy society, we offer you a developing and varied job with many points of contact. For us at Vattenfall, it is important that work and private life have a good balance, which is why we offer flexibility in work and the possibility to work from home when needed. We also have several other employee benefits such as reduced working hours, favorable pension agreements, parental leave supplements, and more. Read more about our benefits here.

Welcome with your application by February 2nd

Please note that we do not accept applications via email, only applications through the link in the advertisement.

Other

For more information about the position, contact the recruiting manager Cecilia Burman, [email protected]

For information about the recruitment process, contact recruiter Anna Uppström, [email protected]

Union representatives for this position are: Shahriar Badiei (Akademikerna), Christer Von Ahn (Unionen), Mikael Mukka (SEKO), Cecilia Bodin (Ledarna). You can reach all of them via Vattenfall's switchboard, 08-739 50 00.

We are convinced that diversity contributes to building a more profitable and attractive company and strive to be good role models when it comes to diversity. Vattenfall actively works to ensure that all employees have the same opportunities and rights regardless of age, ethnic or cultural background, gender identity, religion/belief, sexual orientation, or disability.

Vattenfall is part of Sweden's critical infrastructure, and many of our services are security classified. If this position is security classified, a security review will be conducted before employment, in accordance with the Security Protection Act.

We look forward to your application!

Apply here