Front Office Employee at Home Hotel Bolinder Munktell Eskilstuna

Home Hotel is more than just a name - it is a promise. We believe that great service starts with genuine care, and we do everything we can to create a place where guests feel welcome and comfortable. We have over 50 hotels in the Nordics, and we always treat our guests to dinner, breakfast, and snacks. Our buildings often have a rich and interesting heritage, and we take pride in the fact that none of our hotels are alike. Home Hotel is part of Strawberry.

Home sweet home. Are you ready to move in?

Home Hotel is a completely new concept with a simple yet powerful vision: to create a place that feels like home, even when you are away. We offer more than just a bed for the night – we want to create an experience that lingers long after the guest has checked out. A place that is so warm, welcoming, and comfortable that it feels like stepping into your own living room. We are now looking for a Front Office employee for Home Hotel Bolinder Munktell Eskilstuna who wants to be part of our family.

As part of the Front Office team at Home Hotel, you are the heart of the guest experience – you welcome, guide, and ensure that every stay begins and ends in the best way possible. You create a warm and personal atmosphere where guests feel genuinely at home. With your energy, eye for detail, and natural ability to make people feel seen and appreciated, you help make every stay special.

Your Responsibilities

• Welcome each guest with a warm and personal greeting, ensuring their first and last impressions are unforgettable
• Manage the daily operations of the reception, from check-in and check-out to bookings and guest inquiries
• Be the guests' obvious point of contact and offer assistance, recommendations, and everything that contributes to a homely experience
• Collaborate with colleagues to create a smooth and pleasant stay for all guests

This is a permanent/temporary position at 50% with immediate start. The role includes varying working hours, mostly evenings and weekends. Night shifts may occur.

Are you the one we are looking for?

• You need to be at least 20 years old as alcohol service is included
• You enjoy creating personal meetings and have a genuine interest in making each guest's stay unique
• You are adaptable, solution-oriented, and approach each day with a positive attitude.
• You work independently and take initiative, while also enjoying being part of a team that supports each other.

Bonus points for:

• Experience from hotel reception or other types of customer service
• Experience with Mews or other hotel booking systems

We value the strength of diversity within Strawberry. Different backgrounds, experiences, and ideas create a unique and inspiring work environment.

Experience in hotels or service is an advantage, but your attitude and willingness to create a homely experience are the most important.

Why choose Home Hotel & Strawberry?

At Home Hotel, we offer more than just a job – we offer a place where you can feel at home too. Here you will receive:

• A supportive and welcoming work environment where your contributions are valued
• Opportunities for development and career within Strawberry's dynamic company
• Employee discounts and favorable prices for friends and family at our 200+ hotels
• Four free hotel nights per year upon permanent employment
• 25% discount on food and beverages at our restaurants and bars
• Exclusive offers on experiences, travel, shopping, and more

About Strawberry

We are Strawberry. We create thousands of experiences every day at our more than 245 hotels, 120 restaurants, 20 spas, and much more. It is our team of 20,000 passionate individuals from over 166 different countries that make it possible. Strawberry is built on our core values: energy, courage, and enthusiasm.

Ready to welcome guests home?

Does this sound like something for you? Submit your application today and become part of our journey to make every stay at Home Hotel unforgettable. We process applications continuously, so don’t wait – the position may be filled before the application deadline.