Vacant job

• Contribute to fulfilling customers' dreams both in national meetings via phone and in physical customer meetings.

• Build relationships with both customers and colleagues.

• Develop and learn more about everything related to everyday economy as well as basics about mortgages, savings/pensions, and insurance.

• Work with digital tools and teach customers to utilize our digital channels as much as possible.

• Collaborate with other fantastic teammates to achieve common goals.

• Be an initiator who enjoys relationships, sales, and business.

• Be able to communicate fluently in Swedish in both speech and writing and also have a good level of English.

• Have a very high service level and be attentive to customers' needs.

• Be quick to absorb new knowledge and have experience working with digital tools and systems.

• Be a team player, enjoy collaborating, and be an ambassador for the team and Swedbank.

• Experience working in banking, retail, and/or sales (including via phone) is a merit.

• Personal and professional development through self-leadership and continuous learning.

• Meaningful work that positively impacts our workplace, our customers, and society.

• An open and collaborative culture that encourages cross-functional teamwork and offers networking opportunities.

• A supportive and inclusive environment that promotes a balanced and sustainable work-life situation, with flexible working conditions when suitable for the role.

• Benefits such as our offerings for employee banking products, pension plans, stock-based reward programs, and voluntary group insurance.

play in a fantastic team and have the chance to offer our customers service, security, and contribute to customer meetings at the highest level. The opportunity for development is great, and you will come into contact with the entirety of the bank's offerings, from everyday matters to more complex issues. We expect you to deliver top-class customer service and business with customer satisfaction in focus. I will help you reach your goals through close leadership. Together, we will develop and make everyday life a little more fun" - Sara Hansson Jannerstad, your future manager

we will use the AI chatbot Hubert. Please note that a digital chat interview is a mandatory step in this process."

Information about the AI chatbot Hubert processImmediately after you submit your application, you will receive an email and SMS with a link to our AI chatbot Hubert. You are encouraged to complete the chat interview as soon as possible, no later than within the next 5 days.

The purpose of the Hubert interview is to give all candidates the opportunity to tell more about their skills and experiences. We also want to ensure that the assessment is done in an objective and structured manner based on the profile we are looking for. We strive for a fair and transparent assessment in the recruitment process.

GDPR & PrivacyYour privacy is important to us. All processing of personal data is done in accordance with GDPR. Information on how we handle candidates' personal data can be found here.

Location: Luleå

Recruiting manager: Sara Hansson Jannerstad, 072-2239519

Please note that the recruitment process may take a little longer than usual due to the Christmas holiday.

We have made our selection for recruitment and therefore kindly ask for no contact from advertising sellers or sellers of other recruitment services.

Swedbank is an inclusive employer and does not discriminate based on gender, age, sexual orientation or identity, ethnicity, religion, or disability - everyone is welcome.

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