Vacant job

Are you a technically skilled problem solver with a sense of service?

You have several years of experience in IT and thrive in a role where you can combine your technical breadth with a genuine commitment to users. You have the ability to quickly understand complex environments and solve problems effectively – while explaining the solutions in a pedagogical way.

You have a strong interest in technology, infrastructure, and networks, and you are used to working independently with both support and improvement work. Communication is one of your strengths, and you understand the importance of clear feedback – both internally and to customers.

We are looking for someone with at least 4 years of experience in similar roles. You enjoy taking responsibility, are eager to contribute to process development, and are an important player in the team – both technically and socially.

Job Responsibilities – Senior IT Technician

As a senior IT technician, you are responsible for ensuring a stable, secure, and efficient IT work environment for the organization's users. You work proactively and strategically with both operations, support, and development of workplace solutions. Your efforts have a direct impact on user experience, productivity, and information security.

Examples of job responsibilities:

• Independently install, configure, and manage client platforms, printers, phones, and other workplace devices
• Lead troubleshooting and manage complex technical incidents related to the workplace environment – both on-site and via remote support
• Ensure patch and update management according to security standards and monitor system health and compliance
• Support users at an advanced level, as well as contribute to user training and knowledge sharing internally
• Document changes, improvements, and solutions in a structured way, as well as manage inventory and lifecycle management
• Contribute improvement suggestions for increased automation, efficiency, and quality in workplace processes and technical platforms
• Work closely with IT operations, information security, and architecture to ensure a holistic perspective and continuous development

Qualifications

• At least 4–5 years of experience working with IT workplace solutions in larger organizations
• Good knowledge of Windows platforms, M365, network connections, troubleshooting, image management, and client distribution (e.g., Intune, SCCM)
• Experience working independently with improvement work and change management
• Experience creating and following up on technical documentation and procedures
• Strong communication skills and experience supporting both technical and non-technical users
• Fluent in Swedish, both spoken and written

💚 Human IT

Human IT is about doing things a little differently, truly putting our employees at the center. We grow together and value engagement and ambition. For us, it is important that you have the chance to influence the way forward.

In return, we offer skill and career development through varied and challenging assignments. We are not industry-specific and can therefore offer a fantastic variety among assignments for you as a consultant. Of course, we ensure that you receive the right training, and we are well aware that lifelong learning builds our success.

Together we create the future 🚀

• Permanent employment with a fixed monthly salary
• Collective agreement
• We apply a six-month probationary period, including maximum wellness allowance
• Development plan
• Health insurance + pension
• Advance vacation

Start: Immediately, considering notice period and when security check is completed. The assignment is full-time and permanent.

Location: Stockholm

Application: We are recruiting continuously. So send in your application today!

Human IT works together with Great Place To Work to become Sweden's best workplace.

And by the way:

As an active part of a society with cultural and social diversity, Human IT’s ambition is to be characterized by inclusion and broad representation, as well as to be a workplace with equal opportunities for all. Human IT hires, retains, promotes, and otherwise treats all employees and candidates based on experience, qualifications, and competence, regardless of gender, religion, origin, age, sexual orientation, gender identity, or disabilities.