Vacant job

At Fellowmind, we have been working with license management for a long time, but it is an area that has grown significantly over the past year! We are now building a dedicated License Desk that helps our customers obtain the right licenses at the right level, with control, simplicity, and business benefits. As a License Administrator, you will be the hub of our CSP delivery and the one who makes complex licensing issues understandable in everyday life.

Fellowmind is a leading Microsoft partner in Europe with a clear focus on the whole, both business and technology.

As a certified Cloud Solution Provider (CSP), we help customers consolidate license management, consulting, and support under one roof, with one point of contact, one invoice, and portal overview of licenses and costs.

Your tasks – what you drive and deliver

• Administer licenses within Microsoft CSP (Dynamics 365, Business Central, Power Platform, Microsoft 365) and ensure that each license is truly used where it makes a difference.
• Daily license management in Fellowmind License Portal and Microsoft Partner Center – from ordering and activation to changes and follow-up.
• Provisioning and quality assurance: correct setup, rights, and changes for customer environments.
• Audit & optimization: conduct license audits, cost optimizations, and produce sharp license reports that serve as decision support.
• Advising our salespeople, project managers, and customers on license types, sizing, and policies. You connect license choices to business goals and security.
• Proactive market monitoring: keep track of license changes, price increases, and Microsoft's regulations (including NCE) and translate them into concrete recommendations.
• Risk management: capture and escalate license-related risks (compliance, incorrect billing, inadequate documentation) before they become problems.
• Building better ways to work: contribute to routines, processes, and automation around License Desk so that we become faster, clearer, and more scalable.

In your role, there will be a strong focus on administration at first, but we see that over time you will be able to grow into a role where you also focus on license consulting. From optimization and contract structure to strategic recommendations on how licenses and services should be combined for maximum benefit. Our goal is always to make licenses easy to manage, easy to adjust, and cost-effective over time.

We believe you have

• Experience with Microsoft CSP or license management for Microsoft's cloud products.
• Good understanding of licenses belonging to Microsoft 365, Dynamics 365 / Business Central, Power Platform, and Power BI.
• Experience in administration in Microsoft 365 Admin Center and Entra ID.
• Ability to interpret Microsoft's licensing rules, product terms, and commercial rules (NCE).

This is how you work – without clichés

• You appreciate order and precision but never lose your curiosity. You move effortlessly between details and the big picture.
• You take initiative and drive forward, but understand the value of working together with colleagues to reach the goal.
• You communicate clearly (Swedish/English) and can make licensing logic understandable for both business and IT.

To those who make it through the eye of the needle in our recruitment process, we offer (in addition to a fantastic growth journey) what we would like to claim is:

The best workplace in the industry!

I know! Every company with a shred of self-respect says the same thing; employees are the most important part of the business, we are a values-driven company, and so on… but is it so FOR REAL? I would like to claim it and here is a bit about what is offered with us;

• A company where we have eliminated as many written rules as possible. With us, we start from the assumption that everyone is an adult, with common sense, who makes smart decisions.
• A role where you make a difference! For real! Every day!
• A humble team that genuinely shares their knowledge and is committed to helping you thrive with us.
• We do not forget to create balance in life, and we help each other just like a really good team should do, which makes us the antithesis of overtime, performance-based salaries, and sharp elbows.
• Very high flexibility regarding working hours and workplace.
• A good benefits package including a wellness allowance maximized to what the Tax Agency allows to avoid being taxed as a benefit, the possibility of health checks, and a lot of fun activities, feel free to check out our Instagram to understand what we mean!

The practicalities

Start: As soon as possible, but we understand that you may have a notice period that needs to be considered.

Extent: Full-time, office hours, but we are very flexible here and assume it should work for all parties.

Location: At one of our offices in central Malmö or Gothenburg.