Extra Receptionist Wanted at Scandic Strömmen

In the heart of Norrköping, just a stone's throw from the central station, lies Scandic Strömmen. The hotel has been expanded with a brand new section and is now Norrköping's largest hotel, which means there is always something exciting happening with us.

We who work here are a large group filled with joy and good vibes. Our workplace and our service culture are something we are very proud of and value highly. We help each other and are always primarily a team - it’s a winning concept in our work that ensures our guests receive hotel experiences of world-class.

We are now looking for an extra receptionist as needed at Scandic Strömmen.

Regardless of why the guest comes to us, few things are as appreciated as a friendly face welcoming them. You act as a host together with the rest of the hotel team and create a guest experience of world-class.

With us, you will take great personal responsibility to make the decisions necessary to satisfy the guest, and the teams develop and improve work methods and service as the world changes. We are convinced that it is when you get to develop and contribute all your skills and experience that we exceed the guest's expectations. On top of that, we have fun at work!

So bring your experiences, your commitment, and your way of thinking to us – and contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic!

What Does the Role Involve?

As a receptionist, you are responsible for ensuring our guests receive world-class service. You are the spider in the web, ensuring that the guest is always the focus. You go through the arrival list and pay attention to the details. You ensure that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution up your sleeve. You solve most issues and are a star at turning an unhappy guest into a satisfied one. Your workplace is our lobby, as that is where you meet most guests. Your responsibilities also include administrative work, safety tasks, and sales work.

The work in the reception involves checking in and out hotel guests, welcoming them, and providing the information they need about their stay. You handle bookings in the Opera Cloud system and manage administrative tasks related to guests and safety. All work is done with guest satisfaction and sales in focus.

The hotel is open 24/7, so it is important that you enjoy working shifts (mornings, afternoons, and weekends).

Who Are You?

Are you over 20 years old and studying as your primary occupation, allowing you to combine this with some extra work on the side? To fit in the role, we believe you have a well-developed social ability and can handle many different things happening simultaneously. It is very important that you can convey good hospitality to the hotel’s guests.

You also have experience and knowledge in working with computers as a work tool.

Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage.

However, the most important are your personal qualities and attitude. To fit in the role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall result.

Information About the Position

The position is for occasional days as needed.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test during the selection process.

We look forward to welcoming you to Scandic!

P.S. On our website, you can read more about our culture, what the position entails, and our benefits!

We go further when differences are embraced. With us, you have the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a foundation. Bring your experiences, your commitment, and your way of thinking to us - contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD