Vacant job

We are looking for a Finnish speaking Customer Facing & Order Management Representative for a company in Gothenburg. Start is in January 2026, 6 months limited contract to begin with. Possibility of extension after that.

As a Customer Facing & Order Management Representative in the company's customer service team for compression products, you will be a key point of contact for their customers. Working closely with the sales team and your colleagues, you will ensure that their Nordic customers receive the best possible service. You will be the face of the company, responsible for the daily handling of orders and customer inquiries.

This role requires both attention to detail and an understanding of the bigger picture - from order placement to delivery and invoicing. You will manage orders through their portal and SAP, so you should enjoy administrative tasks and have a structured working style. The position is based at the company's office in Mölndal, and you will report to the Customer Facing & Order Management Manager within their Business Unit Health & Medical.

Who You Are

• Experienced in customer service or customer relations
• Strong administrative skills and comfortable working with digital systems
• Accurate and detail-oriented in your work
• Able to see the bigger picture and understand process flows in order management

As a person, you are meticulous, independent, and responsible, while also being a strong team player. You communicate openly and honestly, both verbally and in writing. Planning your work in a structured and methodical way with the customer in focus comes naturally to you. You have a genuine interest in helping customers and take pride in the work we do for them.

This role requires fluency in Finnish, Swedish and English, both written and spoken.

This is a full-time consultant position in Gothenburg (Mölndal) through Incluso. Start is in January 2026, 6 months limited contract to begin with, with possibility of extension after that. This role is 100% onsite in Gothenburg (Mölndal).

Please submit your CV as soon as possible since we will review the applications on an ongoing basis.

For more information about this role, please contact Emma Hörnsten recruiter at Incluso.