Vacant job

On-Site IT Support Specialist at TP Nordic Stockholm

About Teleperformance

Teleperformance (TP) is a global leader in outsourced customer experience (CX) and digital solutions. With over 500,000 employees in 95+ countries, we deliver world-class service to some of the most recognized brands in the world. In the Nordics, we are a strategic partner for companies looking to enhance their customer service, increase efficiency, and create value through engaged teams and digital innovation. With approximately 1,500 employees in Sweden, Finland, and Norway, we take pride in delivering top-notch customer experiences to both Nordic and international clients.

We have a people-first culture where diversity, inclusion, and personal development are at the forefront. Our teams grow through leadership development, quality focus, and a shared commitment to sustainability and innovation.

About the Role

We are looking for an engaged and solution-oriented On-Site IT Support Specialist for our Nordic team – based in Stockholm (Solna).

In this role, you will be the first point of contact for IT support and ensure that our employees always have a safe, secure, and functional IT environment. You will work hands-on with both hardware, software, and infrastructure – from daily troubleshooting to technical development projects – in close collaboration with our central IT teams in the Nordics. At TP IT, we see our employees as our customers – your work directly contributes to their success, collaboration, and productivity every day.

Your Responsibilities

• Provide practical IT support: Be the first contact for IT incidents and service requests, resolving issues related to hardware, software, and networks.
• Maintain and develop systems: Install, configure, and administer workstations, servers, and devices – focusing on reliability and compliance.
• Collaborate and improve: Work closely with central IT teams on infrastructure, automation, and development initiatives.
• Ensure compliance: Support GDPR and IT security policies, and keep documentation and inventories updated.
• Contribute to reliability: Proactively monitor systems, manage Linux and virtual environments, and support regional offices as needed.

Your Profile

• Experience in IT support, service desk, or system administration
• Good knowledge of Windows and Linux environments
• Understanding of networking and IT security principles
• Strong problem-solving and communication skills
• Structured, service-oriented, and self-driven
• You need to have at least a B driver's license as we sometimes need to assist at our other Nordic offices and may need to drive, even though we mostly travel by train.

Ready to become part of TP Nordic?

At TP, you will be part of a team that values curiosity, accountability, and collaboration. Here, you will have the opportunity to develop your skills, make a difference every day, and work in an organization that truly puts people first.

Apply today and become part of our Nordic IT team – together we stay connected, secure, and ready for the future.

About the Employment: Location: Stockholm (on-site, no remote work) Employment type: Permanent with a 6-month probationary period Welcome with your application and become part of Teleperformance – a global leader in customer service and technical support! Application deadline: November 10, 2025. Selection is ongoing – the position may be filled before the application deadline.  Questions? Contact IT Director Herman Stuiver at: [email protected] Submit your application today and become part of a global leader in customer service and technology! IMPORTANT INFORMATION After you apply for the position, you will gain access to a digital interview with the chat robot Hubert, which takes about 10-15 minutes. We encourage you to respond to the interview within 48 hours to quickly proceed in the process. Please check this article before the interview for tips and tricks: https://my.hubert.ai/advice-before-hubert-interview/en-us (https://my.hubert.ai/advice-before-hubert-interview/en-us) The purpose of the Hubert interview is to give all candidates the opportunity to share more about themselves and for us to ensure that all candidates are assessed in the same way, regardless of gender, age, and ethnicity. You will then be contacted.