Vacant job

We are looking for you who want to take the next step in your career! With a burning interest in customer service and sales, you will be a key player in delivering a world-class customer experience and creating long-term customer relationships!

As a sales-oriented customer service representative, your role is crucial for good customer experiences and successful sales. You will receive incoming calls and assist customers through engaged service and upselling, where you create well-tailored solutions for the customer's needs.

• Receive incoming customer calls and meet the customer's needs with professionalism and engagement

• Offer tailored solutions to build valuable and long-term customer relationships

• Work with administrative tasks such as email, chat, and case management

• Work towards set goals and receive ongoing support and feedback from your leader

• Always guaranteed base salary with an attractive commission model without a cap where you set the bar for your own salary!

• Collective agreement via Unionen and Almega.

• Two weeks of paid training followed by eight weeks of onboarding with coaching and follow-up.

• Great opportunities for career development within the company.

• Wellness allowance.

• Modern office in a stimulating and active work environment with team activities and fun events to promote a good community!

• We offer regular sales competitions such as salesperson of the year and month - perfect opportunities to shine and be rewarded for your efforts!

• Have an interest in customer service and sales and are driven to develop in this area

• Have your sights set on success - a driven and engaged star who wants to take their sales career to the next level!

• Enjoy collaborating to achieve common and individual goals.

• Are punctual and meticulous in your work performance and have an eye for quality.

Previous experience in service or sales is an advantage, but not a requirement - we provide you with the tools to succeed!

• Fluent in Swedish in both speech and writing

• Good knowledge of English

• Computer literate

• Completed high school education

• Start: By agreement

• Employment form: We offer a needs-based employment with good opportunities for permanent employment for the right person.

• Working hours: 08:00-17:00 Monday-Friday

Are you ready for the next step in your career? Don't hesitate - Submit your application today! We look forward to hearing from you!

About Responda Group Responda was founded in 1992 and has since its inception aimed to become Sweden's best answering and customer service! You will belong to the production department, which is the heart of Responda Group. Here, our employees work to ensure that our customers' calls are answered in a timely manner with a high degree of service, quality, and efficiency.