Vacant job

We are looking for you who want to take the next step in your career! With an interest in clothing, administration, and service, you will become a key player in delivering a world-class customer experience and creating long-term customer relationships!

  About the position

As a customer service representative, your role is crucial for good customer experiences and successful service. You will receive order calls, emails, and chats where you help customers through engaged and meaningful service, creating well-tailored solutions for the customer's needs through your interest in clothing.

• Receive incoming customer calls and meet the customer's needs with professionalism and engagement.

• Work administratively with various tasks such as emails, chats, and case management.

• Offer tailored solutions to build valuable and long-term customer relationships.

• Work towards set goals and receive ongoing support and feedback from your leader.

  Our offer

• Salary according to collective agreements via Unionen and Almega.

• Two weeks of paid training and continuous coaching and education in your role.

• Great opportunities for career development within the company.

• Wellness allowance.

• Modern office in a stimulating and active work environment with team activities and fun events to promote a good community!

• Has an interest in service and is driven to develop within it.

• Is interested in clothing and has an eye for fashion!

• Is focused on success - a driven and engaged star who wants to take their career to the next level!

• Enjoys collaborating to achieve common and individual goals.

• Is proactive and takes initiative in your work performance and contributes to the team's development.

Previous experience in service is an advantage, but not a requirement - we provide you with the tools to succeed!

• Fluent in Swedish in both spoken and written form.

• Good knowledge of English.

• Computer literate.

• Approved high school education.

• Start: According to agreement.

• Employment form: We initially offer a temporary position with good opportunities for permanent employment for the right person.

• Working hours: We offer Monday-Friday 07:00-21:00 and Saturdays 09:00-15:00. The majority of the shifts will be during weekdays, but we would like you to be flexible and able to work weekends.

Are you ready for the next step in your career? Don’t hesitate - Send in your application today! We look forward to hearing from you!

About Responda Group Responda was founded in 1992 and has since its inception aimed to become Sweden's best answering and customer service!You will belong to the production department, which is the heart of Responda Group. Here, our employees work to ensure that our customers' calls are answered in a timely manner with a high degree of service, quality, and efficiency.